Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 627

Customizing Incident Titles: A user can edit a Incident title at anytime if required to better reflect the issue.

Functionality for user to be able against an Incident to modify the title as currently being based on the trigger alert this may not accurately represent the real Incident.
6 months ago in IBM Cloud Pak for AIOps 0 Functionality already exists

Functionality to search for a configured Filter without going through every filter

Currently you have to manually scroll through all the Filter to find the one you want to use. This request is that you can do a search on the Filters that only then presents the relevant Filters. An example of this is that you want to only see all...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
6 months ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
6 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
6 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

We would like for the default comparison operator in Maintenance mode to default to the "in" operator.

Per our NOC, they would find it easer to setup Maintenance Mode when the default operator is set to "in" rather than the "=". Please reference IBM PMR Case TS016792091.
12 months ago in IBM Cloud Pak for AIOps 0 Future consideration

WebGUI - Warning message on executing right click tools

Requirement:On executing right click tool in WebGui for multiple alerts a warning message should be displayed. Right click tools configuration should have the capability where we can define some kind of threshold on number of alerts selected and d...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Add support for HTTPS and Authentication against Proxy in Agile Service Manager's ServiceNow Observer

The ASM ServiceNow Observer supports connection from ASM to ServiceNow via a web proxy, but does not support connections to the proxy that require either HTTPS or authentication. On-Prem ASM instances located in secure networks are therefore unabl...
over 3 years ago in IBM Cloud Pak for AIOps 0

CNEA doesn't create the groups for the events that occurred during CNEA outage due to any of the following reasons - looking for Native solution

CNEA doesn't create groups for the events that occurred during CNEA outage due to any of the following reasons. i. CNEA data flow issues ii. Down time due to backup process for Cassandra database customer is expecting once their downtime is over o...
about 1 year ago in IBM Cloud Pak for AIOps 0 Under review

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