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IBM Cloud Pak for AIOps

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Integrate the Remedy BMC Gateway with Remedy ITSM

We have had several customers requesting the gateway integration for Remedy ITSM v20. There is only this information which does not address how the existing nco_g_bmc_remedy should be configured: https://www.ibm.com/support/pages/netcool-integr...
over 3 years ago in IBM Cloud Pak for AIOps 1 Future consideration

Resource alerts in Topology

When looking at a resource in topology, we have a tab showing the resource's alerts. Unfortunately, we can only see a summary, severity and the last change. Seeing full details on the alarm, we have to switch to the Alerts Viewer. It would help a ...
6 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Send a NodeClickedOn from JazzSM's WebWidget

having the capability of sending NodeclickedOn event from custom HTML and/or Netcool Impact operator views, extends the usability of both products. it increase the interactivity capabilities enormously.. as you can then have completely custom page...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Supported observer for ingesting Forward Networks topology

We have several customers asking for the ability to leverage Forward Networks topology data in Cloud Pak for AIOps. Forward Networks is their main source of truth used for network discovery and network management, and we should be able to incorpor...
7 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Tivoli Netcool/OMNIbus EIF SDK should support Windows Server 2022.

We plan to use Log File Agent & Netcool EIF SDK(posteifmsg) under Windows Server 2022 Datacenter Edition in Oct/2022. Log File Agent is supported now, but EIF SDK is not yet supported now. Please support EIF SDK for Windows Server 2022. ______...
almost 3 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Able to Create alerts/Incidents from Syslogs ingested for log anomaly detection

Consider exploring the possibility of applying incident policies or rules to create incidents/alerts once syslogs are ingested for log anomaly detection, similar to how we manage alerts. This could expand the functionality beyond just log anomaly ...
4 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Large resource statuses to load a small subset of status event and allow user to page between them to improve performance. So if a resource has more than 30 (user configurable) statuses against it, it would load the first 30 and provide an option to page between additional pages containing the next 30 etc.

Currently if a resource has lots of statuses against them then opening the status view can sit there for ages before loading or giving up and throwing an error. By limiting the number shown and allowing the user to step through additional status r...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Increase MessageLevel logging for http interface separated from setting for the ObjectServer.

To increase logging for curl command control (making a POST request with a JSON body) sent. Now we have only messages about clients connected.
about 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Train events to identify event anomalies

Events are received continuously and have a corresponding/expected payload which is used to perform important backend processing, e.g. policies will trigger incident creation based on field values, events are grouped based on scope values settings...
8 months ago in IBM Cloud Pak for AIOps 2 Future consideration

Provide a means to automate creating NOI Incidents from Events in NOI - to be used for the customer for a consolidated view of thier issue with a easily added URL

Customer coming to NOI Dashboard with lot of events - can be overwhelmed and will not want to use the noise interface - while the consolidated view in the NOI Incident Module is consolidated to thier issue(s).
about 2 years ago in IBM Cloud Pak for AIOps 1 Future consideration