Cloud Management and AIOps


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IBM Cloud Pak for AIOps

    Showing 757 of 7057

    AIOps to train over time on user actions/behaviors on events and incidents that can then be used for triage and resolution

    AIOps over time would observe user actions on events and incidents. It would then: propose recommended next steps highlight previous actions taken self heal with a vetted solution This would assist in the triaging of alerts and possibly reduce inc...
    1 day ago in IBM Cloud Pak for AIOps 0 Submitted

    Update the NcKL rule library for Syslog

    Update the library to enable the automatic normalization of any type of syslog message from Juniper or Cisco devices. Currently, the library is outdated, and the syslog messages the client is receiving are not being normalized according to this st...
    17 days ago in IBM Cloud Pak for AIOps 0 Under review

    Allow CP4AIOPs connections/integrations to be created via the automation (CRD via ArgoCD)

    Bell is trying to completely automate Install and deployment of Cp4AIOPs. They are also looking to automate the integrations from CP4AIOPs to other input/output systems. It appears that at the moment adding new Integrations to CP4AIOPs is only pos...
    about 4 hours ago in IBM Cloud Pak for AIOps 0 Submitted

    Enable to configure the transition time of an Incident auto‑closure behaviour

    The current behaviour in Cloud Pak for AIOps automatically transitions incidents from “Resolved” to “Closed” after a short, fixed period (approximately 120 seconds). At present, this transition time is not configurable. Bell’s ServiceNow operation...
    about 4 hours ago in IBM Cloud Pak for AIOps 0 Submitted

    Provide notes synchronisation with external ITSM system (ServiceNow)

    Bell requires bidirectional synchronisation of incident notes between IBM Cloud Pak for AIOps and external ITSM platforms, such as ServiceNow. Currently, there is no capability to share or synchronise note updates between these systems.Bidirection...
    about 4 hours ago in IBM Cloud Pak for AIOps 0 Submitted

    When creating a policy to promote alerts to an incident, users should have the ability to set custom fields from within the AIOps UI. Currently we need to rely on an impact policy to set the fields afte the incident is created.

    with the introduction of custom fields in incidents, we set various fields so they can be used in incident filters. at present, we have an impact policy to extract the data from the alert with the lowest probable cause rank and add to the incident...
    about 14 hours ago in IBM Cloud Pak for AIOps 0 Submitted

    Incident Summarization - After generating Summary, the generated summary should be added to the ServiceNow Incident

    to reduce number of clicks, if a user opens a servicenow incident, the incident should have as much information from AIOps as possible. it doesn't need to change the short or long description of the incident. if it could be placed in the work note...
    4 days ago in IBM Cloud Pak for AIOps 0 Under review

    Enable group-scoped author permissions for Runbooks, so that users with Author role can view, create, and edit only the Runbooks assigned to their group(s) instead of having visibility to all Runbooks across the platform.

    Current Behavior In Cloud Pak for AIOps Runbooks: When Runbook Groups are enabled: Users with View/User roles can only see Runbooks assigned to their groups. Users with Author role (and above) bypass group filtering and can see all Runbooks across...
    4 days ago in IBM Cloud Pak for AIOps 0 Submitted

    Enhancement Request: Direct Upgrade Path to Latest AIOps Release

    IBM Cloud Pak for AIOps currently enforces a sequential upgrade model, allowing upgrades by only one minor release at a time. As a result, customers on older supported versions must perform multiple consecutive upgrades (for example, 4.10.1 → 4.11...
    12 days ago in IBM Cloud Pak for AIOps 1 Future consideration

    Prediction of alerts

    The operator wants to know when the next alert is expected. Currently, the temporal model already contains information about the pattern identified in a group of alerts:- Alert A arrives at time N- Alert B arrives N time after alert A- Alert C arr...
    24 days ago in IBM Cloud Pak for AIOps 0 Future consideration

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