Cloud Management and AIOps


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Enable Events, Alerts, and Dashboards for OracleDB Custom Polling Metrics

Currently, Instana does not support creating Events, Alerts, or Custom Dashboards based on the OracleDB custom polling metrics documented here: Monitoring OracleDB. Several of our clients who use OracleDB have requested the ability to leverage the...
about 1 month ago in Instana / Alert / Sensor 1 Under review

Provision of a Dedicated Proxy Server for Instana SaaS

Currently, Instana SaaS requires several configurations after deploying the Agent in order to communicate with the backend server. In general, a large number of ports need to be opened, and when setting up a proxy, various elements such as the TLS...
7 months ago in Instana / IBM Networks 1 Under review

Allow configuration of custom OIDC scopes in Instana SSO settings (e.g. entitlement_group)

Currently Instana’s OIDC integration only supports specifying the discovery URL. Instana always requests the default scopes (openid, profile, email). In our environment, critical authorization information (entitlement_group, authorization_group, s...
3 months ago in Instana / Access Control 0 Under review

Agent restriction to SaaS Backend

In an Instana SaaS environment where application server owners can onboard agents to the backend: Mechanisms to restrict what agents are allowed to report to the SaaS backend. A process to detect and remove any rogue agents that have been onbo...
about 2 months ago in Instana / Automation 0 Under review

Request for support of metrics/thresholds that are not available in Instana today for Linux (LZ)

An IBM customer moving away from ITM into the realm of Instana. They are looking for product enahncement to get all the metric/thresholds they are using to be available in Instana. See the list below for the supported metrics/thresholds that are n...
3 months ago in Instana / ITM v6, ITCAM v7, APM v8 1 Under review

Ability to compare APDEX against the previous week, previous window, or previous release.

By comparing APDEX across different timeframes or versions, users should be able to quickly spot performance trends (e.g., improvement, decline, stability) and identify any unexpected deviations or anomalies that require further investigation. The...
4 months ago in Instana / SLO/SLI (STAN) 0 Under review

Gateway for Message_Bus v2 should include Transformer (and be fully compatible to nco_g_xml)

The new release of the Message Bus Gateway (v2) is announced as being more reliable and having better performance than the existing nco_g_xml. However, it turns out to not contain all the functionality. Our customer (main German Telco company) is ...
4 months ago in AIOps Integrations 0 Under review

Color-coded highlighting based on ticket status

Description: Currently, Instana alert emails display ticket/event details in plain formatting. For better readability, we request support for color-coded highlighting based on ticket status. Request: Open Tickets → Title should be displayed in Red...
3 months ago in Instana / Alert 2 Under review

Event ID in the subject line

Description: At present, Instana alert emails display the Event ID (currently alphanumeric) only in the email body. For operational efficiency, we need the Event ID to also appear in the email subject line. Current Behavior: Event ID is alphanumer...
3 months ago in Instana / Alert 2 Under review

Request for Enhancement to delete the email by Netcool EWS / GraphAPI Probe when running as Slave / Seconday

Netcool EWS / GraphAPI Probe when running as Slave / Seconday will not delete the Emails from Inbox post reading it. Only Master/Primary Probe is deleting the email. Request for Enhancement to delete the email by secondary probe when running as Sl...
5 months ago in AIOps Integrations 0 Under review

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