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IBM Cloud Pak for AIOps

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Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
about 1 month ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Planned for future release

More granular authorisation to execute impact policies via the REST API

As of Impact 7.1 Fix Pack 23, Impact policies can be triggered using the REST API. This is great and we have some use case where our Netcool users could benefit from this feature. Unfortunately, a user must have the impactAdminUser role to access ...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
about 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Ability to create an incident for the correlated group of events in alerts page.

When AIOps is already doing correlation and crating a reduced noise by grouping the alerts, why not able to create an incident for the same group and show the highest raking event in main incident summary.
6 months ago in IBM Cloud Pak for AIOps 3 Planned for future release

Enhance Alert and Incident query API to enable filtering in alignment with the User Interface

Enhance the existing Alert and Incident retrieval APIs to include additional filtering conditions Enable the API to query alerts and Incidents using the same set of filters as available in the UI. Get the count of alarms The current API has the fo...
7 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Show host to host connections in Topology Resource groups

Currently there is a limitation of showing host to host connection from topology resource goups, but with the alerts correlation we are saying the resource group is showing the events getting correlated based on topology, but in the group view all...
7 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Create additional fields for interfaces collected by the SevOne Observer for AIOps

1) In the current version of the SevOne Observer, there is no way to associate interface into a resource group. There is no field to identify what device a interface belongs to. A field should be added to the interface record that includes the dev...
6 months ago in IBM Cloud Pak for AIOps 4 Planned for future release

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