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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Ability to configure incident resolution/closure/deletion time frame

Currently We see the default setting of 2min only in AIOps and there is no such option to configure incident resolution/closure/deletion time frame as per customer requirement. Incidents move from Resolved-->Closed --> deleted and alerts mov...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

Perform periodic internal backups of all databases

We recently suffered some corruption of the Common Services Postgres database and found out that the pods themselves do not take any sort of backups to mitigate this situation. On a support call recently it was discovered that the Zen Database doe...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Remove reliance on Environment Variables for tracing.

Currently tracing with .Net utilises environment variables. The limitations of this are that when we want to enable/disable autotracing we have to restart the traced application. This is incredibly disruptive to high demand production environments...
29 days ago in Instana / .NET 0 Under review

Java Configuration-based SDK need support LMAX disruptor framework

We have a major business partner(Worldline - a world wild payment solution provider) is using LMAX disruptor within their new generation payment solution(PaySuite), they would like to partner with us to leverage Instana as the primary observabilit...
29 days ago in Instana / Tracing 1 Under review

Allow configuration of custom OIDC scopes in Instana SSO settings (e.g. entitlement_group)

Currently Instana’s OIDC integration only supports specifying the discovery URL. Instana always requests the default scopes (openid, profile, email). In our environment, critical authorization information (entitlement_group, authorization_group, s...
3 months ago in Instana / Access Control 0 Under review

Support Remedy integration into the CP4AiOps so you can take full advantage of the Similar Tickets model and the ticket creation and monitoring functionalties that we see available to the ServiceNow and Jira integrations

Remedy is a widely used Ticketing product in many organizations and thus it would be very useful to be able to take advantage of the CP4AIOps Similar Tickets mode and the ticket creation and monitoring functionalities. Adds value by supporting Rem...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Display ServiceNow Incident number for AIOps incidents in Incident View

It would be beneficial to the operations team to quickly check the corresponding ServiceNow incident numbers for AIOps incidents in Incident view. It would also help identify quickly if any AIOps incidents missed ServiceNow incident creation and t...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Agent restriction to SaaS Backend

In an Instana SaaS environment where application server owners can onboard agents to the backend: Mechanisms to restrict what agents are allowed to report to the SaaS backend. A process to detect and remove any rogue agents that have been onbo...
2 months ago in Instana / Automation 0 Under review

Add the User ID to logging of denied direct accesss to a restrircted page through a URL.

Using the process to open a specific page in DASH directly, including login detail in the URL:https://www.ibm.com/support/pages/how-launch-page-ibm-jazzsm-dashboard-application-services-hub-dash-without-providing-login-credentials If a user doesn'...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Request for support of metrics/thresholds that are not available in Instana today for Linux (LZ)

An IBM customer moving away from ITM into the realm of Instana. They are looking for product enahncement to get all the metric/thresholds they are using to be available in Instana. See the list below for the supported metrics/thresholds that are n...
3 months ago in Instana / ITM v6, ITCAM v7, APM v8 1 Under review