Cloud Management and AIOps


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Showing 6047

ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Additions to the OOTB-reports - Budget

Currently, the service and consumer reports does not include budget figures. This is an important part for the IT-department to compare their actual cost and understand how the underspending of certain labor & vendor cost affects the services ...
7 months ago in Apptio / Apptio Essentials Portfolio 4 Needs more information

Workbench mapping additions

Right now, the workbench mapping can somewhat be a exhausting and inefficient task I'll do an example of a solution offering in the FLS case, that needs to be mapped to the consumers to give a better understanding of the issue: We have a solution ...
7 months ago in Apptio / Apptio Essentials Portfolio 2 Future consideration

Technical service layer does not fit the use-cases of the current clients

The Technical Service Layer that the OOTB-model tries to use is too simplified for the use cases of our clients: More specifically there is currently not the possibility of allocating cost to a technology service by applying offering ID. In the wo...
7 months ago in Apptio / Apptio Essentials Portfolio 3 Planned for future release

Enable Business Mapping-based Views to work on Anomaly Detection

Idea = Enable Business Mapping-based Views to work on Anomaly Detection Current Limitation: • In Current State, the Views that are based on Business Mappings (e.g. Department, Cost Center, Prod vs. NonProd) DO NOT work for filtering the Anomaly De...
12 months ago in Cloudability / Anomaly Detection 1 Planned for future release

Change the message description for Built-In event to show in understandable format

As of now we are getting multiple information Instana in Built-In event such as message , subsystem & job monitoring. The raw information such as description of the event is passed as it is to the ticketing tool in which it's showing the data ...
5 months ago in Instana / IBM i 5 Future consideration

Events should not be closed automatically until the issue gets resolved

The events are getting auto-closed in Instana for all the metrics such as Jobs, CPU, etc. We want the event to be closed only if the issue is resolved in the next poll.
5 months ago in Instana / IBM i 4 Not under consideration

Turbonomic - Develop Official Support for AWS Outposts

Customers are increasingly using AWS Outposts within their IT infrastructure. Despite being unsupported, customers who are able to target these instances via VPC subnetting are required to add to their MVS count for licensing. We have a current IB...
8 months ago in IBM Turbonomic ARM / Target Support 5 Future consideration

Please provide users with a summary of the release notes for the sensor version upgrade.

We would like a system that notifies users when updates occur for the sensors they are using, allowing them to understand the updates. It would be preferable if only the necessary information from the monitored data is notified to the users. Howev...
5 months ago in Instana / Sensor 2 Future consideration

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