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Cloud Management and AIOps


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Showing 132

Update ServiceNow Ticket Fields After Incident Creation

Background: In our implementation, field mapping from AIOps to ServiceNow is only performed at the time of incident creation using the OOTB ServiceNow AIOps app. Any subsequent alerts that are grouped into the incident—especially those added later...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

64-bit integer for Serial Number for an objectserver

It will be helpful in production environment, when we reset the objectserver and with same serial/serverserial the alerts will be getting overwritten in the reporter db, by this we will be loosing the alerts with the same serial number in the repo...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

Netcool IMPACT connection with GCP Pub/Sub

Netcool/Impact does not have a native connector or a pre-built data model that allows it to connect directly to Pub/Sub out-of-the-box. This is an important functionality for TELUS team & they are looking to have an integration from Netcool IM...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Support for Cognos password 25+ characters allowing special characters

GIS is requiring the Cognos application us service ID passwords with min 25+ characters supporting special characters. IBM support has stated that "Passwords in Cognos Configuration do not have a password policy associated with them in Cognos (the...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Support for DASH/ WebSphere password 25+ characters allowing special characters

GIS is requiring the DASH/WebSphere application us service ID passwords with min 25+ characters supporting special characters. IBM support has stated that "There is no restriction on special characters for users except for the primary admin user (...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Inbuilt Incident Priority Control

Summary of the Current Solution One of the use cases we implemented is to classify incoming events via probe rules into service types (e.g., Outage, Degradation, Interface Down) using a lookup table. Incidents are created via front-end policies wi...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Multiple SSH Integrations

Allowing multiple ssh integrations in AIOps will allows an administratior creating the runbooks to select different jump hosts/ssh hosts to run the SSH Scripts. This will be quite helpful in scenarios where the client network is segregated into di...
10 months ago in IBM Cloud Pak for AIOps 0 Under review

Option to run Actions in Parallel inside the Runbook

Currently AIOps Allows the administratiors to create the runbooks with mulitple actions steps inside them however they limit the user from running the actions in parallel. Only Sequential run of the actions is allowed in the current functionality....
10 months ago in IBM Cloud Pak for AIOps 0 Under review

AIOps Incidents Alerts and other Anomalies Archival solution in a DB

It would be good to have a solution native in AIOps to connect to a DB such DB2/Oracle/MSSQL/MySQL for archiving the data for Alerts, Incidents policies etc.
10 months ago in IBM Cloud Pak for AIOps 0 Under review

Robust SSH Integration for Live Connection

We are looking for the ssh integration to support users running live commands from cloudpak. For incident work - when responding, we want a single pane of glass. An incident comes in, and the user is brought to the incident panel in cloudpak. We a...
5 months ago in IBM Cloud Pak for AIOps 0 Under review