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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Integrate the Remedy BMC Gateway with Remedy ITSM

We have had several customers requesting the gateway integration for Remedy ITSM v20. There is only this information which does not address how the existing nco_g_bmc_remedy should be configured: https://www.ibm.com/support/pages/netcool-integr...
almost 3 years ago in IBM Cloud Pak for AIOps 1 Future consideration

Send a NodeClickedOn from JazzSM's WebWidget

having the capability of sending NodeclickedOn event from custom HTML and/or Netcool Impact operator views, extends the usability of both products. it increase the interactivity capabilities enormously.. as you can then have completely custom page...
about 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Enhance CP4AIOps to get topology data from Meraki devices

Meraki's marketshare has exploded in serving large enterprises with cloud-managed networking in the last 5 years. Meraki now accounts for 10-20% of Cisco's switching business revenue and it is considered a leader in Gartner's 2022 Magic Quadrant f...
11 months ago in IBM Cloud Pak for AIOps 1 Not under consideration

We are looking for the oAuth authentication at ObjectServer level. Refer the IBM Case for the same request TS016022219

As per our company standards, we need to have the oAuth authentication
5 months ago in IBM Cloud Pak for AIOps 0 Future consideration

ASM servicenow observer to provide improved filtering of data either within the observation or post collection prior to insertion

It's useful because at the moment we have limited filtering in the filer API request, it applies to all classes being discovered and is applied to the API call made to servicenow. So you get a choice of Include or Exclude, but not the ability to c...
8 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

AIOps should support display of pre-existing grouping

In the 25 years or so that Netcool has been around, there have been developed several means by which events can be correlated and grouped, not only by us, but by customers alike. It is obvious that rather than try and replace with AI/ML we should ...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Enable filtering by role to work when verifying console integration

In the NOI hybrid deployment, NOI configures automatically some console integrations in WebGUI.In the current design, the console integrations are verified at user login, even if the role settings prevent the login user from accessing those consol...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Exact Topology Template must allow deselecting neighbourong nodes

In the exact topology templates while choosing the neighbouring nodes it is vital to allow updating the neighbouring vertex by removing some the already choosen vertex as neighbours. At the moment, topology vertex can only be added and once they a...
9 months ago in IBM Cloud Pak for AIOps 1 Future consideration

The UI needs to handle failed Administrative Data Tasks.

It is quite common for an administrative task that leverages Kafka to timeout and fail. Leaving the task in a hung up condition. The present procedure to clear these issues is running 2 or 3 calls to swagger to clear the condition. These calls are...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Tivoli Netcool/OMNIbus EIF SDK should support Windows Server 2022.

We plan to use Log File Agent & Netcool EIF SDK(posteifmsg) under Windows Server 2022 Datacenter Edition in Oct/2022. Log File Agent is supported now, but EIF SDK is not yet supported now. Please support EIF SDK for Windows Server 2022. ______...
over 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration