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Currently if a customer is creating a rightsizing ticket for a 10 day timeline, the ticket is not getting updated automatically unless for the same recommendation exist for a 30 day timeline for the same resource id. Also if a resource has been rightsized and there is no new recommendation then we identify it as "terminated" which could be misleading for the customer.
As per the support resolution provided by the support team is below when created a support ticket on the issue.
The way ROI was built only automatically tracks updates to, and therefore realizes savings for, recommendations on thirty day look back periods. Engineering has a ticket in the backlog to include the scope for ten day recommendations, but there is no current timeline for this feature enhancement.
This is related to the current functionality where if there are no more recommendations for a resource after it has been rightsized, we incorrectly flag it as terminated. This behavior is being investigated by engineering, but we also do not have an estimated timeline for any changes to this functionality.
Idea priority | Urgent |
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