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Status Delivered
Workspace Instana
Categories Alert
Created by Guest
Created on Nov 29, 2023

RELATED IDEAS

Email integration with the atlassian status page - Need dynamic configuration to be added as placeholder in email alert notification .

See this idea on ideas.ibm.com

We would like up and down keyword to be send in email subject to integrate instana synthetic monitor with the atlassian status page as the email component only works in that way.

Atlassian requirement : https://support.atlassian.com/statuspage/docs/get-started-with-email-automation/


Currently this is a blocker for us as we are not able to integrate our instana synthetic monitor with the atlassian status page.



Idea priority Urgent
  • Guest
    Reply
    |     Mar 22, 2024

    Requesting an update here from the Instana team on the status of this code fix.


  • Guest
    Reply
    |     Jan 15, 2024

    Hi Cross,

    Atlassian doesn't support webhook integration to update the status page component. Here is the doc for the entities supported : https://support.atlassian.com/statuspage/docs/automate-actions-with-integrations/

    In terms of pagerduty, it doesn't meet our requirements, as for every pager , I would not like to update the whole status page , for choosen specific monitors we would related components of status page to get updated .

    like if authentication with cloud directory fails - we would only update that component.


    https://statuspage.ibmcloudsecurity.com/

  • Guest
    Reply
    |     Jan 12, 2024

    Hi. We are sizing this idea so we can compare what it would take to implement it vs possible workarounds that might also fit other use cases. In the meantime, have you tried using a webhook? Does Atlassian support that?

  • Guest
    Reply
    |     Nov 29, 2023

    I'm going to schedule a discussion to get more information about the use case.

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