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Status Not under consideration
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Jan 19, 2024

RELATED IDEAS

Encrypt password while performing the core installation of Netcool/Impact

When trying to install the Netcool/Impact core Server and GUI components, we see we are unable to use the encrypted passwords in the silent response file, when we define the encrypted passwords in the silent response file, we see accounts are getting locked at the objectserver for the root and impactadmin users.


Encryption is done by using below method.

@:eclipse =>./IBMIM -silent -noSplash encryptString XXXX


[nco@xx Impact71016]# ./install_silent.sh Impact_Server_GUI.xml -acceptLicense

imLocation=/opt/netcool_im/InstallationManager

ERROR: The following errors were generated while installing.

CRIMA1209E ERROR: Validation failed for property user.objectServerUser.

ERROR: IMPACTIN0219E Failed to connect to ObjectServer.


xxxxxxxxx:4100:impactadmin

CRIMA1209E ERROR: Validation failed for property user.libertyUser.

ERROR: IMPACTIN0219E Failed to connect to ObjectServer.

Idea priority Urgent
  • Guest
    Reply
    |     Apr 10, 2024

    We see the issue with initial installation of Impact only - while having the encrypted passwords for the objectserver.

  • Admin
    JAMES Moore
    Reply
    |     Apr 10, 2024

    The "silent installation response file" (with the password) is only needed during the initial installation of Impact (and only for "silent" installs) and not required after that. The end-user has the option of:
    removing the password afterward, whether they used an encrypted value (for products that support it) or not

    1. deleting the file

    2. or using one of the other methods of installation (where the password is masked or never seen), such as:

      1. the console

      2. or GUI installation.

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