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Status Functionality already exists
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Feb 11, 2025

RELATED IDEAS

Incident Policy Condition set to include relative time Comparision to add delay/wait time for triggering policy

See this idea on ideas.ibm.com

Introduce a condition in the Incident Policy that allows for relative time comparison, enabling the addition of delay or wait time before triggering actions or incidents. This helps better control of the incident creation and avoids false positives. 

Idea priority Low
  • Admin
    Warren Zhou
    Reply
    |     Apr 16, 2025

    Please see #9 describing Hold-off Time in the Example section of the documentation describing "Promote alerts to an incident":
    https://www.ibm.com/docs/en/cloud-paks/cloud-pak-aiops/4.9.0?topic=policies-promote-alerts-incident#example

    "Delaying the creation of an incident provides time for data about the issue to be ingested. This can allow the system to make a better decision about what incidents should be created. For example, for flapping alerts or alerts which might be resolved by an automated runbook. In these cases, the incident would only be opened if the alert remains open beyond the hold off time. Eliminating incidents from the UI which ultimately are not actionable.

    Enter the number of seconds that you want to wait before the incident is created (maximum 600 seconds)."

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