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Status Not under consideration
Created by Guest
Created on Feb 3, 2015

Provide detailed user and usage statistics to satisfy internal audit requirements

Need to know detailed user metrics such as the last log on date, product metrics showing hourly and daily usage of the product for justification and audit. A way to look at usage trends and the number of concurrent logins over a trend. Ability to look at the length of use for the concurrent logins to the products (i.e. average time connected. last date user accessed the product, etc)

Idea priority Urgent
RFE ID 65342
RFE Product Jazz for Service Management (JazzSM)
  • Guest
    Aug 2, 2021

    ���Thank you for your message. I am currently out of the office, with no email access. I will be back August 24.

    Kind regards,
    Fulvio Piccioli

    SIA S.p.A.
    Automation & Monitoring

    Via F. Gonin 36 - 20147, Milano, Italy


    *******************Internet Email Confidentiality Footer*******************
    Qualsiasi utilizzo non autorizzato del presente messaggio nonch�� dei suoi allegati �� vietato e potrebbe costituire reato. Se ha ricevuto per errore il presente messaggio, Le saremmo grati se ci inviasse, via e-mail, una comunicazione al riguardo e provvedesse nel contempo alla distruzione del messaggio stesso e dei suoi eventuali allegati. Le dichiarazioni contenute nel presente messaggio nonche' nei suoi eventuali allegati devono essere attribuite al mittente e non possono essere necessariamente considerate come autorizzate da SIA S.p.A.; le medesime dichiarazioni non impegnano SIA S.p.A. nei confronti del destinatario o di terzi. SIA S.p.A. non si assume alcuna responsabilita' per eventuali intercettazioni, modifiche o danneggiamenti del presente messaggio e-mail.

    Any unauthorized use of this e-mail or any of its attachments is prohibited and could constitute an offence. If you are not the intended addressee please advise immediately the sender by using the reply facility in your e-mail software and destroy the message and its attachments. The statements and opinions expressed in this e-mail message are those of the author of the message and do not necessarily represent those of SIA S.p.A. Besides, The contents of this message shall be understood as neither given nor endorsed by SIA S.p.A.. SIA S.p.A. does not accept liability for corruption, interception or amendment, if any, or the consequences thereof.

  • Guest
    May 13, 2021

    Debug module uploaded to salesforce case: TS005305447. Will include new code in upcoming fixpack release.

  • Guest
    Apr 29, 2021

    This RFE is under investigation. We are looking for possible options to address this RFE.
    I will keep updating this rfe on our progress once in 15days.

  • Guest
    Apr 14, 2021

    According to our last investigation we confirmed user session is managed by Websphere.
    But ccustomer opened salesforce case (TS005305447) asking for more information, reopening RFE to do further more investigation. In case any possibility from JazzSM/DASH we will go ahead and accept RFE else we will update RFE with our investigation feedback and why we cannot implement this.

  • Guest
    Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Operations Management
    Product - Jazz for Service Management (JazzSM)

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - IT Service Management
    Product - Jazz for Service Management (JazzSM)

  • Guest
    Oct 5, 2018

    DASH provides a script “ “ to enable audit capability in Websphere. By using this script you can enable or disable security auditing.

    Please following below link to to enable auditing in DASH :


  • Guest
    Oct 9, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - WebSphere
    Product family - IT Service Management
    Product - Jazz for Service Management (JazzSM)

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Component
    Product - Jazz for Service Management (JazzSM)