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Status Needs more information
Workspace SevOne
Categories Data Insight (DI)
Created by Guest
Created on Aug 5, 2024

we can create a report for any Mon-Fri dates, but we cannot isolate the timing to only show 9a-5p only.

End customer is interested in seeing business hour only on reporting

Idea priority Medium
  • Guest
    Reply
    |
    Sep 5, 2024

    I have asked them if this work for them or not

    Sorry about the delay

     

  • Guest
    Reply
    |
    Aug 21, 2024

    Don't think it works for just Mon-Friday. Or so the person that asked me to create this said

  • Admin
    Matt Sweet
    Reply
    |
    Aug 5, 2024

    Have you tried using the work hours feature?

    https://www.ibm.com/docs/en/sevone-npm/7.0?topic=guide-work-hours

    It won't totally exclude the non business hour data, but it will highlight the data in charts in Data Insight like this: