IBM SevOne NMS Alert Dashboard needs to display the Metadata column

The end-customers wants to display the Metadata field at the same time when he sees a problematic Object or Device on the Alert Dashboard (because there are fields such as the unit used and the contact person in the Metadata)

The end-customer wants to directly see the user "who" has a problem directly on a screen.

 Now there is no Metadata column to display on Alert Detail. It is necessary to manually operate to see the Metadata.

There are two methods at present, but they all need to be operated by human beings. There is no way to see "problem + who is using this, and who is in charge" at a glance:

1. Use the Metadata widget to view all the Object Metadata, and then "Chain to" -> Alert Detail, but there will be a problem that more than 500 objects will be displayed, and the screen will never run out, so you can only set the display to about 300, and then you need to see if there are any Questions need to be manually changed pages, and the sorting method is name first, not Status, so the Objects in question will be mixed in each page.

2. View all Alerts from the Alert widget, and then open another Metadata Dashboard by adding a "Link", which needs to be opened and viewed one by one, and then clicked back after reading.

CHIEF Telcom has many interfaces, and there may be 30 to 40 interfaces with problems at the same time. It is necessary to look at the metadata of the problematic objects one by one, which does not meet the needs of the staff on duty in the situation room.

Best Regards

Ted Chang