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Hello Team,
It would be useful to have the Alerts generated by SevOne to be able to send to a specific MS Teams channel so everyone on the team are able to view them and troubleshoot them promptly.
Idea priority | Medium |
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Hi Hari,
I'm not too familiar with workflows in Teams, but it looks like workflows are for creating bots mostly. This doesn't seem to me like what you need here, incoming webhooks in Teams are much simpler way to get messages into a channel.
Here is some more info on the webhook system for Teams:
https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/what-are-webhooks-and-connectors
Hello Matt,
We use Workflows in MS Teams to create a webhook. Is there any documentation related to that?
Hari
Hello, this is actually possible today using our webhook functionality. You'll need to create an "App" on the MS Teams side to receive the webhook from SevOne. In the SevOne webhook definition, you'll input the URL MS Teams gives you and specify the JSON payload which can insert the SevOne variables and format the message.
See the following for instructions on setting up the Teams receiving side: https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook?tabs=newteams%2Cdotnet#create-an-incoming-webhook
For information for how to format the message you'll see in Teams: https://learn.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/what-are-cards