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Status Submitted
Workspace Targetprocess
Categories User Experience
Created by Guest
Created on Mar 5, 2025

RELATED IDEAS

Make backend automations visible

See this idea on ideas.ibm.com

We have run into a few instances where there are automations behind the scenes that affect entities in ways that are not desirable to the client.Often times these are feature toggles and we have been able to turn them off, but they are hard to track down because they do not appear in the history as being performed by the system, but instead assign the change to the previous action, causing confusion.Ideally I would love to see these be transferred to automation rules that are installed by default on all accounts so they can easily be switched on/off. Or if that isn't possible, as visible feature toggles in the Practices section. And if neither of those are possible, if the list of these feature toggles could be publicized.Here are some examples we have run across:
 

  • When a child item with open state is added to a parent entity. Move parent entity to state following initial state
  • When an Epic changes from one Release to another moved any children in that release or later to the same release as Epic
Idea priority Low
  • Guest
    Reply
    |     Mar 10, 2025

    We've encountered this a few times as well. It would indeed be great to at least know which automations are being executed and ideally, have control about these automations ourselves instead of figuring out the hard way they are present, and have to contact support to disable these.

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