Skip to Main Content
Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Delivered
Created by Guest
Created on May 18, 2022

Problem to discover Serial Number, Manufacturer and vendor parameters for Tiesse devices

I'm trying to find the serial number, manifacture and vendor parameters of the Tiesse devices. I built the ad hoc agent but even if it does not give an error it does not extract the desired values.
Idea priority High
  • Guest
    Reply
    |
    Oct 4, 2022

    A solution found was to make the following changes:

    DbEntityDetails.cfg file:

    insert into dbModel.entityDetails

    (

    EntityType,

    EntityDetails

    )

    values

    (

    1, -- chassis

    {

    NetworkEdge = "eval(text, '&m_ExtraInfo->m_NetworkEdge')",

    SerialNumber = "eval(text, '&m_ExtraInfo->m_entPhysicalSerialNum')" -- Aggiungere per estrarre il Serial Number

    }

    );

    ModelNcimDb.DISTR_ITA_P.cfg file:

    adding the row

    serialNumber="eval(text, 'FIRSTVALID(&m_ExtraInfo->physicalChassis->serialNumber , &m_ExtraInfo->m_SerialNumber, &m_ExtraInfo->m_EntPhysSerialNum, &m_ExtraInfo->m_entPhysicalSerialNum)')",

    to

    insert into dbModel.entityMap

    (

    EntityFilter,

    TableName,

    FieldMap,

    Relationships,

    StitcherDefined

    )

    values

    (

    "m_EntityType = 1 OR m_EntityType = 8",

    "physicalChassis",

    Restart the domain.


  • Guest
    Reply
    |
    Oct 4, 2022

    Yes, I'm asking for Tiesse devices.

  • Guest
    Reply
    |
    Jun 1, 2022

    Thanks for your request. Please can you tell us if you are asking specifically for Tiesse devices?

  • Guest
    Reply
    |
    May 19, 2022

    Current function calls which are failing -

    // ENT_PHYS_HARDWARE_REV entPhysicalHardwareRev

    // ENT_PHYS_FIRMWARE_REV entPhysicalFirmwareRev

    // ENT_PHYS_SOFTWARE_REV entPhysicalSoftwareRev

    // ENT_PHYS_SERIAL_NUM entPhysicalSerialNum

    // ENT_PHYS_MFG_NAME entPhysicalMfgName

    // ENT_PHYS_MODEL_NAME entPhysicalModelName

    // ENT_PHYS_ASSET_ID entPhysicalAssetID

    // ENT_PHYS_IS_FRU entPhysicalIsFRU