Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Add a new idea Subscribe
Status Future consideration
Workspace IBM Turbonomic ARM
Categories General/Other
Created by Guest
Created on Dec 23, 2024

RELATED IDEAS

Need a platform health status page so SaaS customers can check to see if there are known issues before logging support requests

Most of the SaaS based products we work with have a Health Status page that lists the product's main features and their current operational status. This helps in the troubleshooting steps to know if we are having an issue or if the platform is having an issue. This not only saves time on the customer side, it eliminates many duplicate tickets being logged with your Service Desk team answering the same questions over and over. The health page can also be used to publish estimated timelines for recovery or a root cause summary that platform users can provide to their internal stakeholders.

Here are some examples:

https://health.aws.amazon.com/health/status

https://status.mypurecloud.com/

https://status.smartsheet.com/?subscription_confirmed=true

Idea priority Medium

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