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Status Not under consideration
Workspace IBM Turbonomic ARM
Created by Guest
Created on Apr 30, 2024

Have Turbonomic pull data from Infrastructure of Instana not Application Perspective

Have Turbonomic pull data from Infrastructure of Instana not Application Perspective.  Since Instana views active VMs differently in the application perspective not all VMs show up and then does not populate to Turbonomic.  But in Instana Infrastructure all of the VMs do show up.   Please see the document attached.

Idea priority Low
  • Admin
    Gautam Venkataraman
    Reply
    |
    Jul 30, 2024

    Background - Met with the customer, did some troubleshooting and we finally concluded that the some of the calls in the VMs which are made in Instana are not being captured. Because these calls are not being captured, the dependancy mapping is not happening in Instana, thus most of VMs even though they are part of the application perspective (which customer says) are being displayed in unmonitored resources category/infrastructure view in Instana. Thus when we see the application perspective we only see about 4-5 VMs, and the others VMs are part of either unmonitored resources/infrastructure resources. Since Instana is not able to identify the remanining VMs as part of application presprective, this problem exists. Currently, the account team is working with Instana support to figure out why are they not seeing calls, traces, etc. If fixed, this could eventually lead to dependancy mapping and then the VMs will eventually be displayed from Application perspective. Thus, Turbonomic can query and can get all the VMs associated with App perspective.

    From Turbonomic side, the design is working as expected. For now, I am marking this Idea as 'Not under consideration'. Thanks!