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My ideas: Alert

To avoid unnecessary events close and open during Instana agent restart

When I'm testing Instana agent restart OR stop/start, I've found lots of unnecessary event closed and opened. Before Instana agent restarted/stopped, there are lots of opened/outstanding events associated with that servers. After I stopped/restart...
2 months ago in Instana / Alert Functionality already exists

Suggestion for Smart Alert

Here are some suggestions to improve the usability of Smart Alert Move Smart Alert into Setting -> "Events & alerts". This allows administrator to manage all alert setting in the same place. Currently, smart alert located in different are...
3 months ago in Instana / Alert Functionality already exists

Allow Smart Alerts to train on historical metric data collected prior to alert creation

Problem Statement: Instana Smart Alerts based on adaptive thresholds require a fixed 14‑day training period starting from alert creation, regardless of how long the underlying entity has already been monitored. This creates a significant limitatio...
4 months ago in Instana / Alert Functionality already exists

custom querying option in the alerting/events section

it would be helpful if we could enter our own custom query as its difficult to map to the default options and we could enter any kind related to infra/logs etc.
4 months ago in Instana / Alert Functionality already exists

Ability to montior the agent mode changes due to separation of duties

As an IBM APM V8 and IBM Instana customer, this request is to ask for enhanced **agent mode monitoring and control** to support operational, security, and compliance requirements in environments with strict separation of duties. Requested enhancem...
8 months ago in Instana / Agent / Alert Functionality already exists

Custom events to support dynamic macros

Today, when we create custom event, we specify the title and description along with the event trigger criteria. Based on the trigger, event with the given title is created. And we see multiple events with same title, based on how many such events ...
almost 2 years ago in Instana / Alert Functionality already exists

Alert mail includes the timestamp in specified timezone

When incident happens, Instana can send the incident mail, and in the mail there is timestamps when the incident starts or closes. But it's timestamp is in UTC. We want to specify the timezone ( like JST ) in the mail. It can be set per alert-chan...
4 months ago in Instana / Alert Functionality already exists

Automatic event creation for process alerts

We are looking for a solution to employ a predefined list of Processes on the agent config and would need an event for "process down" created if the Instana server detects that process metrics came in from a host at any point and maintain that sta...
10 months ago in Instana / Alert Functionality already exists

Controlling instana default events (change, online, offline)

if possible to shut down some change/online/offline events similar to the control over default events in the Events page. To clarify this, controlling change/online/offline events to be sent to the alert channel and appear in alert dashboard but n...
5 months ago in Instana / Alert / Self Hosted Functionality already exists

Color-coded highlighting based on ticket status

Description: Currently, Instana alert emails display ticket/event details in plain formatting. For better readability, we request support for color-coded highlighting based on ticket status. Request: Open Tickets → Title should be displayed in Red...
12 months ago in Instana / Alert Functionality already exists

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