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This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Alert

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
about 1 year ago in Instana / Alert Future consideration

Show which events were suppressed during maintenance

Dear Colleagues, our customer is heavily using automations for maintenance operations and request for visualisation of events which were suppressed from Incident creation and escalation. It is very useful during troubleshooting to understand if th...
22 days ago in Instana / Alert Future consideration

Instana Auto Incident Closure

The auto-incident closure in Instana is currently working as designed — incidents are generated when an issue occurs and automatically closed once the condition clears or stops recurring. While this is expected behavior by default, it is creating ...
10 months ago in Instana / Alert Future consideration

Support for custom scripts to generate alerts with scheduling in Instana.

The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
11 months ago in Instana / Alert Future consideration

Need better alert content

When Events trigger and alerts are send to end users, there is a need to have important information as part of the alert. For example, let's say I setup a threshold to monitor for sustained CPU usage greater than 80%. When the Alert is sent, it is...
2 months ago in Instana / Alert Future consideration

Ability to suppress agent status monitoring issue alerts

In the instana portal, agent status monitoring issue alerts are currently triggered when certain packages cannot be fully monitored by the host agent. For instance, there may be a process that can be monitored in terms of utilisation, but full sta...
about 1 month ago in Instana / Alert Future consideration

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
10 months ago in Instana / Alert Future consideration

Add log message filter in Smart Alerts

Currently log message filter is available in Analytics, but not available in Smart Alerts for us to create an alert
4 months ago in Instana / Alert Future consideration

Add audit trail logging for Instana alert channel

Hi, While implementing Instana at a banking IT data center in Germany we discovered the need for logging the alert channel interactions that have happened. The automation framework already provides such an action history. We need exactly that for ...
7 months ago in Instana / Alert Future consideration

Continuously sending alerts (or expiring alerts) past a defined threshold to avoid overlooking.

We have encountered a critical operational challenge: When a single alert is triggered and then overlooked or ignored, there is currently no built-in capability within Instana to continuously resend or reissue that alert past a defined threshold o...
10 months ago in Instana / Alert Future consideration