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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
8 months ago in IBM Cloud Pak for AIOps 0 Future consideration

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

IBM JDBC Gateway for Netcool should support PostgreSQL OR MongoDB?

PostgreSQL is Opensource and widely used DB. Similarly, MongoDB as well is getting wider recognition. Support of these DBs is already there in IMPACT but missing for IBM JDBC Gateway. So, IBM JDBC Gateway for Netcool should support PostgreSQL OR M...
5 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Add support for recent versions of CA Spectrum (22.x) for the Netcool nco-p-ca-spectrum-corba probe

We (DOD / Defense Information Systems Agency) need to forward alerts from Spectrum CA to Netcool. The Spectrum version we are running is 22.2.8.0.13. Documentation for the Spectrum probe only indicates that it is supported through version 10.0.
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

AIOps Multi-Tenancy Support is crucial for the business expansion

Currently, Cloud Pak for Watson AIOps does not support Multi-Tenancy feature. It's crucial for IBM AIOps to support Multi-Tenancy for AIOps business expansion. There are two concepts of Multi-Tenancy in AIOps at the moment.The first is for separat...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
11 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Integration: Ability to retrieve Topology from Cisco DNA Center & Cisco Prime

Global Ford teams use Cisco DNA Center and Cisco Prime across their manufacturing sites to know location/relationships/performance/etc of all network related entities located within manufacturing plants. Due to no integration between CP4AIOps and ...
8 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Story(Incident) in UI should be able to suggest recommendation based on selected Alerts by Generative AI(WatsonX)

The Key use case of IBM Cloud Pak for Watson AIOps, “AI Manager” is Proactive Incident Detect & Diagnose by leveraging AI(ML) technology. Story(Incident) in UI at current version, 3.7.x of AI Manager suggests top 3 Alerts which are related to ...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Clone OCP and NOI configurations from an existing system to a newly created system

The customer has one OCP that runs NOI test and NOI prod as a full cloud installation. The problem with this setup is that sometimes operations are used on one NOI, that also affect the other NOI instance on the same OCP. To avoid such dependencie...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration