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Cloud and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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IBM Cloud Pak for AIOps

Alert Ownership Locking and Conflict Prevention for Concurrent Users

Introduce an optional alert ownership locking and conflict-prevention mechanism to prevent multiple users from simultaneously taking ownership of the same alert without notification or coordination. Current Behavior During testing, the following b...
2 days ago in IBM Cloud Pak for AIOps 0 Submitted

Capture and expose hourly and daily user metrics and usage for analysis and debugging

Provides visibility into user workload on system and components at a point in time. Can be used to debug observed performance degradation. Can also be used to provide management visibility into overall usage and adoption. Some example metrics:&nbs...
2 days ago in IBM Cloud Pak for AIOps 0 Submitted

Alert Viewer Contextual Menu: Condition Builder Support for Alert Group Membership / Insights Array

Currently, in IBM Cloud Pak for AIOps (v4.13.1), the Alert Viewer's custom menu items (right-click actions) cannot be dynamically restricted based on whether an alert belongs to a group (i.e., identifying a child alarm versus a standalone alarm). ...
1 day ago in IBM Cloud Pak for AIOps 0 Submitted

Display All Related Open and Closed Alerts in the Same Incident Centric View

SREs investigating an active incident need a single consolidated view containing all related alerts, regardless of their current status. Many alerts are automatically closed even though they remain relevant for root cause analysis. As a result, SR...
6 days ago in IBM Cloud Pak for AIOps 0 Submitted

Support for higher volume (50M) of data ingestion for Metrics and Logs​: 50M for the minumum metric set

Currently CP4AIOps (Concert Operate) supports 7.5M metrics. This number includes metric data ingested and log data that goes through MAD algorithm. In large service provider environments, these numbers are a huge limitation. Especially in Telco Ma...
3 days ago in IBM Cloud Pak for AIOps 0 Planned for future release

Sort Users and User Groups Alphabetically and Add Search Functionality in "Assign Owner" and "Assign User Group" Menus

We are requesting an enhancement to the Assign Owner and Assign User Group functionality in Alert Viewer. Currently, when users right-click an alert and select Assign Owner or Assign User Group, the displayed list of users and user groups is not s...
18 days ago in IBM Cloud Pak for AIOps 0

PostgreSQL Backup & Restore Procedure/Script for Disaster Recovery and Cluster Failure Scenarios

Complete PostgreSQL database backup procedure. Complete PostgreSQL database restore procedure. IBM-supported backup and restore scripts or automation. Pre-backup validation and health-check procedures. Post-restore validation steps to conf...
12 days ago in IBM Cloud Pak for AIOps 0 Submitted

Streamline "Take Ownership" Action: Auto-Acknowledge Alerts and Remove User Group Selection Pop-up

We are requesting an enhancement to the Alert Viewer Take Ownership workflow to reduce unnecessary operator actions and improve alert triage efficiency. Currently, operators must perform multiple manual actions to take responsibility for an alert ...
18 days ago in IBM Cloud Pak for AIOps 0 Under review

Right-click ungroup tool

The customer would like a right-click tool whereby an alert can be un-grouped and optionally removed from any associated incident. Second, they want the option to be able to assign the alert to a new incident. In brief: Right click tool: select ...
2 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

AIOPs alert viewer to provide distinct and meaningful visualization for every individual group of alerts in case of super grouped alerts

Currently when AIOPs does super grouping and present all those super grouped alerts ( where individual group of alerts may come from scope/topology/temp policies ) in AIOPs alert viewer , all alerts ( irrespective of which individual group/s they ...
5 months ago in IBM Cloud Pak for AIOps 3 Under review