Cloud Management and AIOps


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Showing 16

Instana's Microsoft SQL Server sensor not supporting client-side tracing for PHP application for customer

Customer- SBM Limited has a PHP application instrumented with the Instana agent on CRM APP Server where database calls are not appearing in the Instana traces. SQL queries to mssql are missing. https://www.ibm.com/docs/en/instana-observability/1.0...
3 months ago in Instana / PHP / Tracing 1

Request for Native Support for PHP Applications on Azure App Service

Dear Instana Team, We would like to request native support for Azure App Service running PHP applications. Our current workaround involves installing the Instana agent in the startup script as a Linux agent. This approach is not convenient for our...
10 months ago in Instana / PHP / Tracing 1 Planned for future release

Support for FrankenPHP

FrankenPHP, a PHP server built on top of Caddy, was recently adopted by the PHP Foundation (see https://les-tilleuls.coop/en/blog/frankenphp-is-now-officially-supported-by-the-php-foundation and https://github.com/php/frankenphp), and it can be us...
2 months ago in Instana / PHP / Tracing 0 Future consideration

Support for PHP Sensor on native IBM i agent.

Any customer using PHP on IBM i would likely benefit from having support for this service.
9 months ago in Instana / IBM i / PHP / Tracing 1 Future consideration

update the Workload Improvements Charts to include what a workload is.

Customers want to track licenses - and often think they can use the workload chart to do so - but they cannot. A separate Idea for Enhancement will be added today. If the documentation was updated to include the following - it would add clarity. A...
about 1 year ago in IBM Turbonomic ARM / Documentation 1 Future consideration

Uninstalling agent should remove all files and libraries

When uninstalling the Instana agent customer expect that everything related to the Instana agent should get removed. This is not the case for PHP monitoring. After you uninstall the agent there is still Instana files outside the agent folder that ...
over 1 year ago in Instana / PHP / Tracing 4

Turbonomic on EKS with Turbonomic provided ingress and TLS termination at Load Balancer - Documentation is incomplete/inaccurate

Scenario: Customer is deploying Turbonomic platform on EKS cluster with Turbonomic provided nginx ingress. It needs to terminate TLS at the ELB. Issue with Documentation: The provided documentation at "https://github.com/turbonomic/t8c-install/wik...
almost 3 years ago in IBM Turbonomic ARM / Documentation 5 Not under consideration

Documentation on the policies created dynamically

We don't have documentation on policies Turbonomic creates on the fly based on the target environment configuration/setttings e.g. ASG, compliance policies, k8s env policies etc. Can we have this documented to understand whats learnt from each env...
almost 3 years ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

the process to update the SSL certificate needs to be better supported by the documentation

Customers (not just this one) have spent HOURS in VI editing the yaml file trying to get the cert to work. This will reduce customer frustration and improve the feeling towards our product. The current documentation (which is very good ) is here -...
over 1 year ago in IBM Turbonomic ARM / Documentation 0 Not under consideration

PHP CLI Support Configuration in Instana-Agent

As an Instana user, I would like to have PHP CLI support configuration in the instana-agent, so that the PHP sensor always initializes without needing to rely on a running php-fpm process for auto-detection. This would be especially useful when tr...
over 2 years ago in Instana / PHP 1 Not under consideration

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