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Hi, My customer has a question about Instana route definitions on OCP. Basically, they have an OCP console address like console-openshift-console.apps.ocpcluster.ibm.com. According to the document; - basedn URL should be like instana.apps.ocpclust...
Self hosted backed on Docker, Support for RHEL 9.x
According to support matrix RHEL 9.x is not supported for self hosted backed installations. However vast majority of customers are using RHEL 9.x RHEL 9.x OS support required for Instana self hosted backend
Trigger alerts depending on several events linked with an AND
We currently use offline events in a static JBoss environment to trigger an incident at the control centre. Unfortunately, agent updates, for example, lead to the agents being switched offline in extreme cases. It would be very helpful if offline ...
I set up an event to detect JVM Offline incidents and set it as a critical condition, when this is detected an alert is raised and sent to our Teams channel for my team to react to. Following a critical alert we get a grace period alert which is n...
Instana Mode set as IQM not be defaulted back to APM on machine reboot
We were doing our monthly patching on mongo machines where the Instana mode was showing as IQM in GUI of Instana and on the machine console as well.[ec2-user@mng3~]$ sudo cat /opt/instana/agent/etc/instana/com.instana.agent.main.config.Agent.cfg# ...
Hello, We recently updated our springboot framework to 2.7.0 and found out that we lost a certain amount of spans and custom tags after this upgrade. Can you plan to support at least this version of springboot shortly ? Kind Regards, Quentin
WAAPI method filter.createOrReplaceFilter not working as they expect, new feature or API method requested
The Customer is using the WAAPI method filter.createOrReplaceFilter. They have found that if the filter that this is being run on is a dependency for another filter then the file.createOrReplace does not complete. It has been confirmed that this i...
Required documentation on 502 Bad Gateway error if uploading a large file to the FileObserver is slow or interrupted
When setting up a FileObserver a file can be uploaded with prior data. If this is being uploaded and is delayed or interrupted a 502 Bad Gateway message can be displayed.
No further information is given.
Documentation explaining that this error ...
In case of Timeout JRExecAction is retrying to execute the command. We need to disable Retry behavior
Dear IBM Support Team,
Please find below description about the scenario we have executed in IBM Tivoli Netcool/Impact 7.1
1) We executed below code in our Impact Policy and our observation from nci_jrexec.log file is, when Timeout occurs (based ...
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