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PINNED Self hosted backed on Docker, Support for RHEL 9.x
According to support matrix RHEL 9.x is not supported for self hosted backed installations. However vast majority of customers are using RHEL 9.x RHEL 9.x OS support required for Instana self hosted backend
PINNED Instana on OpenShift Route Flexibility
Hi, My customer has a question about Instana route definitions on OCP. Basically, they have an OCP console address like console-openshift-console.apps.ocpcluster.ibm.com. According to the document; - basedn URL should be like instana.apps.ocpclust...

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Showing 22

Turbonomic may not properly display costs when using a non USD currency

When a currency is changed from USD, costs may not be properly displayed in charts other than Top Accounts. For instance, the cost IS displayed properly for Yen, but NOT displayed properly for the Norwegian Krone
about 1 year ago in IBM Turbonomic ARM / UI & User Experience 0 Is a defect

Trigger alerts depending on several events linked with an AND

We currently use offline events in a static JBoss environment to trigger an incident at the control centre. Unfortunately, agent updates, for example, lead to the agents being switched offline in extreme cases. It would be very helpful if offline ...
over 1 year ago in Instana / Agent / Alert 3 Is a defect

Grace Period "None" Option

I set up an event to detect JVM Offline incidents and set it as a critical condition, when this is detected an alert is raised and sent to our Teams channel for my team to react to. Following a critical alert we get a grace period alert which is n...
over 1 year ago in Instana / Alert 2 Is a defect

Support of Springboot newer versions (from 2.7.0)

Hello, We recently updated our springboot framework to 2.7.0 and found out that we lost a certain amount of spans and custom tags after this upgrade. Can you plan to support at least this version of springboot shortly ? Kind Regards, Quentin
over 1 year ago in Instana / Java 1 Is a defect

WAAPI method filter.createOrReplaceFilter not working as they expect, new feature or API method requested

The Customer is using the WAAPI method filter.createOrReplaceFilter. They have found that if the filter that this is being run on is a dependency for another filter then the file.createOrReplace does not complete. It has been confirmed that this i...
over 1 year ago in IBM Cloud Pak for AIOps 0 Is a defect

Required documentation on 502 Bad Gateway error if uploading a large file to the FileObserver is slow or interrupted

When setting up a FileObserver a file can be uploaded with prior data. If this is being uploaded and is delayed or interrupted a 502 Bad Gateway message can be displayed. No further information is given. Documentation explaining that this error ...
over 2 years ago in IBM Cloud Pak for AIOps 1 Is a defect

In case of Timeout JRExecAction is retrying to execute the command. We need to disable Retry behavior

Dear IBM Support Team, Please find below description about the scenario we have executed in IBM Tivoli Netcool/Impact 7.1 1) We executed below code in our Impact Policy and our observation from nci_jrexec.log file is, when Timeout occurs (based ...
over 2 years ago in IBM Cloud Pak for AIOps 0 Is a defect

Netcool OMNIbus WebvGUI over DASH display exact error or root cause instead blank when failed to render

We had 2-3 times with different scenarios where WebGUI Event Viewer failed to load with no exact reason or message, better exception handling with some error message would be ideal
almost 3 years ago in IBM Cloud Pak for AIOps 0 Is a defect

Modifying an Application screen

Would like to see if there is fix for this issue:why when an application in panel ‘Modifying an Application / EQQAMGPP' is selected with the modify (M) and you go through screens and do NO update and you just pf3 out of the application it will sho...
over 5 years ago in Workload Automation 2 Is a defect

Custom Template Sensor - executeCommandWithTimeout (may) block if standard input is not redirected from a file

The executeCommandWithTimeout command (may) block if standard input is not redirected from a file. The command we are executing does not as far as I can tell read from standard input, so I don't really understand why this is happening). We redirec...
over 7 years ago in Tivoli Application Dependency Discovery Manager 1 Is a defect