Cloud Management and AIOps


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Pinned ideas

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PINNED Configure maintenance flyouts
User interface settings include the option “Show maintenance notes”. How can I as onprem-backend administrator configure and switch on such flyouts to inform my users about upcoming maintenance?
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PINNED Reduce Instana infrastructure footprint by reducing metrics resolution
First, we installed on self-hosted Instana Backend on Docker (on-premies). However, the backend didn't respond to the production load and lost monitoring data. Then, We decided to go forward with Openshift Installation. However, the recommended Op...
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All ideas

Showing 22

POD Placement: Error Details insufficient for "Failed to start action... due to error"

Failed POD moves do not say why the Failed to start action ended in an error and what that error is. A long number is shown with in not informative. Can you link the number to a meaning and present that in the error output?
11 months ago in IBM Turbonomic ARM / Container Platforms (K8s & OpenShift) 1 Is a defect

Allow configuration of the "No responses received for > 10 seconds" value

Request to allow the configuration of the default 10 second value when an agent is disconnected from the SAAS instana Dashboard. We have experienced on occasion network convergences or brief unexpected outages at which point our Instana's Agents l...
11 months ago in Instana / Agent 2 Is a defect

Turbonomic may not properly display costs when using a non USD currency

When a currency is changed from USD, costs may not be properly displayed in charts other than Top Accounts. For instance, the cost IS displayed properly for Yen, but NOT displayed properly for the Norwegian Krone
12 months ago in IBM Turbonomic ARM / UI & User Experience 0 Is a defect

Trigger alerts depending on several events linked with an AND

We currently use offline events in a static JBoss environment to trigger an incident at the control centre. Unfortunately, agent updates, for example, lead to the agents being switched offline in extreme cases. It would be very helpful if offline ...
about 1 year ago in Instana / Agent / Alert 3 Is a defect

Grace Period "None" Option

I set up an event to detect JVM Offline incidents and set it as a critical condition, when this is detected an alert is raised and sent to our Teams channel for my team to react to. Following a critical alert we get a grace period alert which is n...
about 1 year ago in Instana / Alert 2 Is a defect

Support of Springboot newer versions (from 2.7.0)

Hello, We recently updated our springboot framework to 2.7.0 and found out that we lost a certain amount of spans and custom tags after this upgrade. Can you plan to support at least this version of springboot shortly ? Kind Regards, Quentin
over 1 year ago in Instana / Java 1 Is a defect

WAAPI method filter.createOrReplaceFilter not working as they expect, new feature or API method requested

The Customer is using the WAAPI method filter.createOrReplaceFilter. They have found that if the filter that this is being run on is a dependency for another filter then the file.createOrReplace does not complete. It has been confirmed that this i...
over 1 year ago in IBM Cloud Pak for AIOps 0 Is a defect

Required documentation on 502 Bad Gateway error if uploading a large file to the FileObserver is slow or interrupted

When setting up a FileObserver a file can be uploaded with prior data. If this is being uploaded and is delayed or interrupted a 502 Bad Gateway message can be displayed. No further information is given. Documentation explaining that this error ...
about 2 years ago in IBM Cloud Pak for AIOps 1 Is a defect

In case of Timeout JRExecAction is retrying to execute the command. We need to disable Retry behavior

Dear IBM Support Team, Please find below description about the scenario we have executed in IBM Tivoli Netcool/Impact 7.1 1) We executed below code in our Impact Policy and our observation from nci_jrexec.log file is, when Timeout occurs (based ...
over 2 years ago in IBM Cloud Pak for AIOps 0 Is a defect

Netcool OMNIbus WebvGUI over DASH display exact error or root cause instead blank when failed to render

We had 2-3 times with different scenarios where WebGUI Event Viewer failed to load with no exact reason or message, better exception handling with some error message would be ideal
over 2 years ago in IBM Cloud Pak for AIOps 0 Is a defect

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