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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 839 of 6237

More granularity for maintenance windows, adding minutes not just hours

Need to be able to shorten time frame for maintenance windows. For example a 15 or 30 minute window, or a 1 hour and 30 minutes for example.
3 months ago in Instana / Infrastructure 0 Functionality already exists

Perform periodic internal backups of all databases

We recently suffered some corruption of the Common Services Postgres database and found out that the pods themselves do not take any sort of backups to mitigate this situation. On a support call recently it was discovered that the Zen Database doe...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Re-trigger SNOW ticket creation for the AIOPs incidents or events missed SNOW tickets in case of any failure

In case of any AIOPs incident or an event missed with SNOW ticket creation due to any long period of outage or any other reason, We expect AIOPs to retrigger SNOW ticket creation so that no eligible ticketing event misses SNOW ticket creation. Sam...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

Acknowledge popup on successfull custom actions

Our customer relies heavely on custom actions from a custom view in the Alert viewer: to send emails, to create ServiceNow tickets, to set values on alert fields... Most of the time, actions terminate successfully. So, the popup window is mostly i...
28 days ago in IBM Cloud Pak for AIOps 1 Planned for future release

Clicking on an html field in alert view opens the URL directly

Our customer needs an efficient way for opening a ServiceNow ticket from their ServiceNow html field in their custom CP4AIOps view. Currently, only using a mouse with special buttons (3rd middle button) or opening the custom menu, provide with the...
28 days ago in IBM Cloud Pak for AIOps 0 Needs more information

Display ServiceNow Incident number for AIOps incidents in Incident View

It would be beneficial to the operations team to quickly check the corresponding ServiceNow incident numbers for AIOps incidents in Incident view. It would also help identify quickly if any AIOps incidents missed ServiceNow incident creation and t...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Monitor Processes that are in zombie State

REF : https://www.ibm.com/docs/en/instana-observability/current?topic=technologies-monitoring-os-process#process-abnormal-termination Instana does Monitor Process Abnormal Termination, but does not seams to monitor processes that are in zombie sta...
about 1 year ago in Instana / Infrastructure / Sensor 3

Monitoring file or directory - Recursive, Counting only files

REF : https://www.ibm.com/docs/en/instana-observability/current?topic=technologies-monitoring-file Currently the probe counts the number of files in a specified folder . If there is a folder within the said folder , its being counted as a file The...
about 1 year ago in Instana / Infrastructure 3 Future consideration

Support for multiple ingress controllers in a multi instance setup deployed on a single cluster

There are two instances of CP4AIOps in a single cluster using namespace segregation. But, it uses same IP for the cluster to connect into. The requirement is to see if we can have multiple ingress controllers to support this. This will allow IP le...
29 days ago in IBM Cloud Pak for AIOps 0 Under review

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration