Cloud Management and AIOps


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AIOps Incident Lifecycle - User Config Option for Incident Closure Resolved State for Incident

The current lifecycle process doesn’t allow users to control when or how an incident should be marked as resolved or closed—it’s fully automated based on the Netcool alert status. This becomes an issue in certain use cases, especially when inciden...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

Require DNC appliances to support much higher FPS than supported limit of 80KFPS on single appliance

DNC appliances are spec'd based on the Number of Interfaces and FPS (Flows Per Second). Different devices can be distributed to multiple NMS appliances (DNC's) for handling large FPS. However, how can the NMS monitor single devices that far exceed...
4 months ago in SevOne / Dedicated NetFlow Collector (DNC) 1 Needs more information

AD/LDAP Integration with Client's certificate for bind

LDAP integration (https://www.ibm.com/docs/en/instana-observability/1.0.300?topic=configuration-configuring-ldap) accepts client's certificate for binding, additional to Bind DN and Password. It should be another configurable option.
4 months ago in Instana / Access Control 1 Not under consideration

MS Teams Integration Multi-Channel Support

Currently, incidents are being sent to a single MS teams channel. We have different teams that manage different devices and alerts on those devices. The ability to set which incidents go to certain channels would allow our customer teams to choose...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
about 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

incident page does show assigned runbooks but it is not easy to access the runbook execution results

The incident page does show assigned runbooks and you can easily start such a runbook by clicking the offered "Run" button. But if the runbook has already been executed (especially when triggered automatically) there is not easy to access to the r...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Customisable legend in AIOps Topology Viewer

Looking at the screenshot attached, we are using some custom background and border colors. Within the topology view, there is a legend, which explains to the users, what the icons and colors in a topology visualisation mean. Having a customisable ...
about 1 year ago in IBM Cloud Pak for AIOps 0 Planned for future release

Interactive Performance: Support far more than 40 simultaneous users

Large customers support multiple teams in around-the-clock operations across multiple disciplines. While not all users will be focused on the same elements within the UI (spreading themselves by role across Incident, Inventory, Performance, Automa...
7 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Request for Instana’s authentication function

The customer would like to request to enable the use of multiple (at least two) Azure AD tenants for SAML authentication IdP. Our customer is using two Azure AD tenants as the authentication provider. One is for headquarter, the other is for IT su...
4 months ago in Instana / Access Control 1 Not under consideration

Monitor the SAML attempts and notify on specific failures

Case: TS020088958 In reference to identity provider (IdP), in reference to single-sign-on SAML failures, such as sign-in-request failed, took too long, received an error message, each of these events should be in an audit log. Software Self Hav...
2 months ago in Instana / Access Control 1 Not under consideration

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