Cloud Management and AIOps


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implementing intelligent recommendations and remediation for Instana alerts

Got a feedback from my one of the largest manufacturer clients in Hong Kong. They would like to have a a quick summary of our Intelligent Recommendations and Remediation in the alert email. They thought that the current email does not have have th...
5 days ago in Instana / Alert 0 Under review

Jira Integration: Identify Deprecated Fields in Field Mappings

Currently, when a field has been deprecated, there is no indication on the field mapping page. It would be helpful to admins, to clearly show when a mapped Targetprocess field has been deprecated.
19 days ago in Targetprocess / ADO/JIRA Integration 0 Submitted

Enable Directional Control (Outbound/Inbound) for “Related” Relations in Integrations

Currently, in Apptio Targetprocess integrations (e.g., ADO ↔ ATP), when using “Related” as the relation type between entities (such as Feature, User Story, and Team PI Objective), the relationship is automatically displayed as both Inbound and Out...
14 days ago in Targetprocess / ADO/JIRA Integration 1 Future consideration

Create an event for the SUSPECT STATE database metric in MS SQL

We need to create an event when the database is in SUSPECT STATE equal to YES and notify this state. https://www.ibm.com/docs/en/instana-observability/1.0.305?topic=technologies-monitoring-microsoft-sql-server In the Instana's event page, we canno...
about 2 months ago in Instana / Alert 0 Under review

Support for custom scripts to generate alerts with scheduling in Instana.

The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
5 months ago in Instana / Alert 1 Submitted

Expand Instana Severity Levels to match with Netcool Omnibus and other AIOps Event Management.

Dear IBM Instana Product Team, As a customer currently using IBM APM V8 alongside IBM Instana for application performance monitoring, we appreciate the robust capabilities and insights provided by Instana’s monitoring platform. However, we have id...
3 months ago in Instana / Alert 0 Under review

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
6 months ago in Instana / Alert 2 Under review

When a JIRAKEY of Project is updated on JIRA side, TPro Breaks link for all work items in that Project. Which causes users to Delete all the Work Items in Tpro and reimport them back in TPro.

It will eliminate manaul effort required to perform cleanup of broken link entities and re-importing of JIRA entities. Tpro should automatically update the old entity link URL for the project by updating the URL itself to align with updated URL on...
20 days ago in Targetprocess / ADO/JIRA Integration 0 Submitted

Ensure alerts are reliably delivered even during temporary outages

Hi, At the moment when an event triggers an alert the channel doesn't guarantee delivery of the message or action and it even doesn't log what has happened of if anything happened at all. Therefore we request to improve Instana’s alerting mechanis...
20 days ago in Instana / Alert 0 Submitted

Add audit trail logging for Instana alert channel

Hi, While implementing Instana at a banking IT data center in Germany we discovered the need for logging the alert channel interactions that have happened. The automation framework already provides such an action history. We need exactly that for ...
20 days ago in Instana / Alert 0 Submitted

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