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Some customer have the request to install Instana backend on their Server which is using the ARM architecture CPU.
Self hosted backed on Docker, Support for RHEL 9.x
According to support matrix RHEL 9.x is not supported for self hosted backed installations. However vast majority of customers are using RHEL 9.x RHEL 9.x OS support required for Instana self hosted backend
Currently the Maintenance Dashboard has the option of creating a Maintenance Schedule for suppressing the alert but as per our audit requirements we need to have the informations about 1. Who created the schedule? 2. Why was this schedule created?...
Need to understand the best recommendation on how TADDM needs to be integrated with JIRA ITSM or IBM Control Desk needs to be integrated with JIRA ITSM for best possible use of the CMDB and asset management
Currently customer is planning to use IBM solution for discovery and Configuration/asset management though their ITSM solution is JIRA. So looking for the best possible recommendation from IBM side on the integration architecture with JIRA ITSM.
Allow configuration of the "No responses received for > 10 seconds" value
Request to allow the configuration of the default 10 second value when an agent is disconnected from the SAAS instana Dashboard. We have experienced on occasion network convergences or brief unexpected outages at which point our Instana's Agents l...
We are using IBM MQ RDQM version 22.214.171.124 in our project and we need standard situations to monitor IBM MQ RDQM cluster (TS013070592) but we got the response from ITM IBM that ITCAM WebSphere MQ agent does not support RDQM monitoring. If you want ...
Instana's log monitoring supports several very useful default tags, some of these tags are sadly not filled in for the popular .NET (Framework) logging frameworks, see below. Please fill these tags such that we can actually use the log monitoring,...
It would be great to have some kind of source information always visible for traces/calls.
However it is not always feasible to have the source application instrumented, or even to have an Instana-agent installed on the source host/node.
Snmpv3 -add support for HMAC-SHA authentication protocol
When the probe is set to receive SNMP v3 notifications, it is necessary to develop functionality for the probe to support Hash-based message authentication code (HMAC) - Secure Hash Algorithms (SHA) authentication protocol. We had requests from a ...
Due to administrative rules we are forced to run multiple IWSz Systems in parallel on one SYSPLEX. When migrating IWSz we are using BUILDSSX REBUILD and SSCMNAME TEMPORARY to avoid IPLs. After migration we are restarting IWSz with SSCMNAME PERMANE...
Due to administrative rules we are forced to run multiple IWSz Systems in parallel on one SYSPLEX. So we have to start tracker STCs for each of our multiple IWSz controllers on every system of the SYSPLEX. As the tracker STCs all do the same work ...
Request to be able to get a list of all currently active users in WebGUI from CLI
From CLI to be able to generate a list of all the active users currently in WebGUI. A list of all currently active users would be added to a log when run or when scheduled. Allowing the Admins to see and log who was online and when.
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