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IBM Cloud Pak for AIOps

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Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
3 months ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
3 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
3 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Historical Dashborad for incidentes and alerts is requiered

A standard task in IT Operations teams is to report and analyze incidents monthly to create improvement plans, tracking and to get statistical analysis. Is requiered to have the ability to create dashboard containing all the incidents and alerts i...
over 1 year ago in IBM Cloud Pak for AIOps 0 Planned for future release

Related Events: Do not suggest new groups covered by a deployed pattern

When new groups are discovered that match an existing pattern, they are not assigned to the existing pattern. This forces the users to move the pattern to new and then to deploy it again, so that new groups are assigned to the exsting pattern. The...
about 3 years ago in IBM Cloud Pak for AIOps 0 Future consideration

AIOps license utilisation in UI

Customers need to see the AIOps license utilisation, number of managed devices, client devices, and logs processed in GB. This will help customer for budgeting next yeat license purchase.
10 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Kubernetes Install Hardening RO-Root Filesystem

Currently, CP4AIOPs does not use a read-only filesystem when deployed in a Kubernetes environment, see following from NSA advisory on hardening. "By default, containers are permitted mostly unrestricted execution within their own context. A cyber ...
6 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Integrate the Remedy BMC Gateway with Remedy ITSM

We have had several customers requesting the gateway integration for Remedy ITSM v20. There is only this information which does not address how the existing nco_g_bmc_remedy should be configured: https://www.ibm.com/support/pages/netcool-integr...
over 3 years ago in IBM Cloud Pak for AIOps 1 Future consideration

Extend Topology Manager to be able to run Remote Observers for network discovery

With the introduction of Net-Disco and App-Disco plug-ins in ASM v1.1.8 (https://www.ibm.com/support/knowledgecenter/SS9LQB_1.1.8/ProductOverview/r_asm_whatsnew.html#r_asm_whatsnew) , its not possible to run all components on single host as it wou...
over 2 years ago in IBM Cloud Pak for AIOps 3 Future consideration

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