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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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ASM Jobs that hit the max_capacity of 10 should pend and then retry, rather than go to Failed. (On prem version and possibly cloud version too)

We have a lot of VMWare observer jobs on ASM 1.1.16 on prem that occasionally hit the max_capacity value set to 10. The jobs go into a Failed state and never restart unless manually restarted. ASM should have a Pending or Waiting state and retry t...
over 1 year ago in IBM Cloud Pak for AIOps 0 Delivered

Filter unwanted Properties from the Topology Resource Details

Hello Team, We are looking to filter out some of the Properties in the Resource Details in Topology Viewer. Some of these Properties are not relevant to our End users and are considered noise when troubleshooting for an Event. For example, "entity...
over 1 year ago in IBM Cloud Pak for AIOps 0 Delivered

CNEA - Event Viewer - Maintain the subgroups within the main large group

CNEA - In Event Viewer maintain the subgroups within the main large group after the correlating alarms is complete. Current status - it brings in subgroups, but finally it flattens all alarms within the main parent. We need the subgroups intact, s...
over 1 year ago in IBM Cloud Pak for AIOps 1 Delivered

INM cross domain topology discovery

Global Topology issuing SSH to check ISIS protocol.. Regional Edge routers are using the ISIS protocol but currently IBM is limited to SSH to devices to get ISIS status.
almost 2 years ago in IBM Cloud Pak for AIOps 0 Delivered

Zabbix Events connector on Watson AIOPS (AI Manager)

We are doing a project with Zabbix as source for our Watson AIOPS (AI Manager) 3.5.1 platform and only could get the metrics for anomalies detection using the Mediation Pack as alternative component, but that will not cover getting the events from...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Delivered

Netcool/OMNIbus : Windows Server 2022 support

We plan to use Netcool/OMNIbus 8.1 Eventlog Probe and GLF Probe on Windows Server 2022. Windows Server 2022 has already been released in September 2021, but it is not yet supported for NCO 8.1. Please support Netcool OMNIbus 8.1 core and pro...
almost 2 years ago in IBM Cloud Pak for AIOps 1 Delivered

Allow empty column in WebGUI View for UTC fields with value 0

This RFE was suggested since we could not find a solution for case TS011100966. We have added an UTC field to alerts.status, which remains empty most of the time (i.e., equal to 0). When displaying this column in Event Viewer, the value 0 is conve...
almost 2 years ago in IBM Cloud Pak for AIOps 1 Delivered

ASM ServiceNow Observer - enhance CI relationship discovery to handle larger queries / Support splitting of servicenow jobs

Based on case TS010786559 it is clear that the service now observer falls down on CI relationship discovery when a large number of CI classes are selected for discovery. This is demonstrated by the relationship query becoming too large for service...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Delivered

Logging details are missing about who modified what and when in Netcool Impact log?

The Netcool Impact Administrator are allowed to login via the GUI to perform Admin Tasks such as updating policies and maintenance of services etc. The logfile includes limited information. The Who, Where and When information is very important to ...
about 2 years ago in IBM Cloud Pak for AIOps 1 Delivered

NOI - AlertGroup of Parent Event in EventPatterns is not "Synthetic Event- Parent" by default

On NOI-onprem, It is observed that the AlertGroup Field of the Parent Event in case of EventPatterns is not "Synthetic Event-Parent" by default. Whereas in Scope Based Event Grouping and Individual groups in Related Events is always "ScopeIDParent...
about 2 years ago in IBM Cloud Pak for AIOps 1 Delivered