Skip to Main Content
Cloud Management and AIOps

This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Created by Guest
Created on Mar 6, 2023

Cloud Pak for Watson AIOps : Event Manager UI Concurrent Users

The concurrent users for the event manager shows max supported are 130 as per the documentation , For Etisalat we have over 1400 users and we need this feature immediately as we are planning for deployment that architecture should meet the customer requirements.  we need the event manager UI to scalable to more number of concurrent users ,  in the next merger of Event Manager code base to AI manager code as part of unification if this can be considered that would be good show case for scalability meeting customer requirements

Idea priority Urgent
  • Admin
    STEPHEN Hussey
    Sep 14, 2023

    To assess direction on this we would need a description of the daily tasks so that scale testing can focus on those aspects of interaction

  • Admin
    STEPHEN Hussey
    Mar 24, 2023

    Information from the submitter

    Etisalat has multiple networking/IT domains and each of its end users access the web GUI servers to monitor their respective alarms

    Total provisioned users now are over 2000 however they expect 20/30% of the users(concurrent) use on a daily basis and this number is expected to grow to 1400 concurrent users in the next 3/4 years and as per the documentation the concurrent users supported are 140

    I remember this number should increase considering the netcool scalabalities and our customer needs

    Deriving from this.

    Today 2000 provisioned users. 20/30% concurrent would be 400/600 concurrent

    Future 1400 Concurrent . @20/30% would be 4666/7000 Provisioned users

  • Admin
    STEPHEN Hussey
    Mar 23, 2023

    Hi. I am reviewing this idea submission from you on behalf of a customer. Can you elaborate on the 1400 users? Are these confirmed to be simultaneous user of the system. IT operations staff members? or other roles?