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IBM Cloud Pak for AIOps

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The alerts priority in an AIOPs incident (hence the root cause) should change as there are more alerts received after the incidents has been created.

In practice, events may still come after the Incident has been created, and the priority has been assigned. The later alerts might be the root cause. So the Incidents prioritisation and root cause analysis should be triggered as there are more ale...
about 2 months ago in IBM Cloud Pak for AIOps 1 Under review

Prevent the noi-operator.log file in a stand alone NOI 1.6.13 version to showing "Error reading secret from Vault","noiformation":"cp-0001955/devaiops","Secret Name":"devaiops-coordinator-api-secret",".

The noi-operator is looking for all possible secrets and checking for them in vault. That secret , devaiops-coordinator-api-secret, is required for some microservices when in a Hybrid HA/DR setup. There is one microservie that has it as an optiona...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

Incidents raised by AIOps should raise or lower priority if later Alerts meet the requirements to do so

Operations teams expect that the priority of Incidents generated and reported by AIOps to reflect the current priority of the underlying issue, not the priority of the issue at the time of Incident creation. Currently, an Incident is raised at a s...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

customize the email font or attach an image using email notification connector

customize the email font or attach an image using email notification connector
8 months ago in IBM Cloud Pak for AIOps 0 Under review

Cloud pak for AIOps API support to update alert activity

Hi Team, We want to update the alert activity comments using API. The customer is looking for similar functionality like Netcool journal to update using API
3 months ago in IBM Cloud Pak for AIOps 0 Under review

For external triggered tickets (e.g. BMC Helix ITSM) that the ALERT or INCIDENT is not CLEARED until the external ticket is closed.

A capability that was in NETCOOL is that the ALERTS would not Clear out of the GUI until the external created ticket (e.g. BMC Helix ITSM) was closed. Want same functionality in Cloud Pack for AIOps for external triggered tickets (e.g. BMC Helix I...
about 1 month ago in IBM Cloud Pak for AIOps 1 Under review

Functionality to search for a configured Filter without going through every filter

Currently you have to manually scroll through all the Filter to find the one you want to use. This request is that you can do a search on the Filters that only then presents the relevant Filters. An example of this is that you want to only see all...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

More granular authorisation to execute impact policies via the REST API

As of Impact 7.1 Fix Pack 23, Impact policies can be triggered using the REST API. This is great and we have some use case where our Netcool users could benefit from this feature. Unfortunately, a user must have the impactAdminUser role to access ...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

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