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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 50

Supergroup parent should Inherit of Journals from merger groups' parent event

Currently, when a supergroup is created, it doesn't have journal from the merged group's parent events. Lots of customers populate custom fields of parent events based on probable cause or first event in the groups. In absence of complete informat...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

CNEA doesn't create the groups for the events that occurred during CNEA outage due to any of the following reasons - looking for Native solution

CNEA doesn't create groups for the events that occurred during CNEA outage due to any of the following reasons. i. CNEA data flow issues ii. Down time due to backup process for Cassandra database customer is expecting once their downtime is over o...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

User-friendly feature needed: GUI-based preexisting setup/config clone to create new

AS-IS: each new custom setup (incl. observer job config, policy, etc.) we have to manual enter all para one by one. Desired TO-BE: ================= Target use case (NOT limit to, but same principle cross over): #1. Define > Integration (Incl. ...
23 days ago in IBM Cloud Pak for AIOps 0 Under review

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
24 days ago in IBM Cloud Pak for AIOps 0 Under review

Bringing network topology onto ASM GIS map

The customer is running AIOPS 1.6.12 and ASM 1.1.21. We have the GIS map with aggregated data points on the GIS map representing vertices with GIS Lat/Long data. They also have topology based UI with vertices and edges but no capability to bring G...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Netcool Operations Insight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should

Netcool Operations Insgight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should. The audit fails at my client Bundeswehr as only unsecre LDAP can be enabled and due to CASE TS017137811 is not supported...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Support for OAuth for topology observers like Dynatrace

Since customer security doesn't allow basic authentication or direct API token bases authentications, customer is updating Dynatrace API authentication to support OAuth using centralized FedSSO token provider. this toke in expires every hour. Curr...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

We would like for the default comparison operator in Maintenance mode to default to the "in" operator.

Per our NOC, they would find it easer to setup Maintenance Mode when the default operator is set to "in" rather than the "=". Please reference IBM PMR Case TS016792091.
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review