Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 646 of 6237

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
7 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
7 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Train events to identify event anomalies

Events are received continuously and have a corresponding/expected payload which is used to perform important backend processing, e.g. policies will trigger incident creation based on field values, events are grouped based on scope values settings...
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

ASM: ability to define a primary resource in the merge rule

We have merge rules setup for ServiceNow, Kubernetes and docker but when we view the topology, we see the Kubernetes token as the name of the object appended with "master-". We would like the ability to define the source from where the name should...
over 4 years ago in IBM Cloud Pak for AIOps 0 Planned for future release

Version Controlling in Omnibus WebGUI Filters and Views

We need to have a version controlling for the Omnibus WebGUI Filters and Views, so that we could track who is changing them. Also if we could implement version controlling like Netcool/Impact it will be easy enough for whole WebGUI.
over 3 years ago in IBM Cloud Pak for AIOps 0 Not under consideration

Pass in customizable alert info to menu action

Our client uses an http custom action from the alert contextual menu to create Service Now tickets. It looks as if only the alert id can be passed in (added as $alert to the get url or the post body). Then the http server implementation needs to c...
7 months ago in IBM Cloud Pak for AIOps 1 Under review

Create a policy to enrich alert

Our client is currently relying on Netcool Impact to enrich fields of each CP4AIOps integrated alert, via a CP4AIOps -> Impact policy. The CP4AIOps policy passes in the full alert to the Impact policy, which computes new custom fields, then pat...
7 months ago in IBM Cloud Pak for AIOps 1 Planned for future release

Configurable TMPDIR for runbook execution

Our client needs to execute runbooks on a Linux dedicated VM. For security reasons, /tmp is mounted with the <noexec> option. For each automation, it looks as if CP4AIOps tries to execute a shell script generated in /tmp. Exporting the TMPDI...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

AI Manager to send the story via email.

AI Manager can only send notifications using slack or Microsoft Teams. Some customers does not have ChatOps. Why not to allow AI manager to send them email notification so they can utilize the feature.
almost 3 years ago in IBM Cloud Pak for AIOps 2 Future consideration

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