Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
11 months ago in IBM Cloud Pak for AIOps 6 Planned for future release

Provide manual sorting order for matchTokens values entered into a rule via the UI

matchTokens processing on event reception halts after the first resource matching a token is found. This provides an implicit ordering of token values to be entered from most-specific to most-generic. Achieving this is trivial when creating matchT...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Extract information from the rules generated by the temporal training

Hello,Through the AIOps interface, we can view how a specific temporal rule was generated, including the information about the alerts that were grouped and the frequency at which they were found. However, in a scenario where, for example, tens of ...
8 months ago in IBM Cloud Pak for AIOps 1 Needs more information

Enable the Netcool Ping Probe to read the PingFile via http(s) or ftp as per the rules files.

We have multiple ping servers due to the number of servers that need to be verified and network restrictions. Management of distributed rules/lookups is made easy as NC_RULES_HOME is set to an http site, hence rules can be centrally published and ...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Collapsible bottom panel on Incident > Affected Resources tab

In an Incident, the Affected Resources tab has a bottom panel which is not collapsible and leaves very little room to examine the topology graph.
5 months ago in IBM Cloud Pak for AIOps 1 Future consideration

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
8 months ago in IBM Cloud Pak for AIOps 2 Future consideration

Impact UI needs capability to search policies/services from the Policy/Service/DataSource page

With a list of 100+ policies in the Impact UI policy page, it is troublesome to search for a specific policy without scrolling down the list top to bottom. With a Search button it becomes earlier and effective to search for a specific policy in th...
20 days ago in IBM Cloud Pak for AIOps 0 Under review

Incidents raised by AIOps should raise or lower priority if later Alerts meet the requirements to do so

Operations teams expect that the priority of Incidents generated and reported by AIOps to reflect the current priority of the underlying issue, not the priority of the issue at the time of Incident creation. Currently, an Incident is raised at a s...
20 days ago in IBM Cloud Pak for AIOps 0 Under review

Bring ITNM Topology Collections to AIOps

We are currently not sending ITNM Topology collections to AIOps, which is hindering some correlations due to the lack of the necessary collections in AIOps.
3 months ago in IBM Cloud Pak for AIOps 1 Future consideration

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