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IBM Cloud Pak for AIOps

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CNEA doesn't create the groups for the events that occurred during CNEA outage due to any of the following reasons - looking for Native solution

CNEA doesn't create groups for the events that occurred during CNEA outage due to any of the following reasons. i. CNEA data flow issues ii. Down time due to backup process for Cassandra database customer is expecting once their downtime is over o...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

AIOps Multi-Tenancy Support is crucial for the business expansion

Currently, Cloud Pak for Watson AIOps does not support Multi-Tenancy feature. It's crucial for IBM AIOps to support Multi-Tenancy for AIOps business expansion. There are two concepts of Multi-Tenancy in AIOps at the moment.The first is for separat...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Bringing network topology onto ASM GIS map

The customer is running AIOPS 1.6.12 and ASM 1.1.21. We have the GIS map with aggregated data points on the GIS map representing vertices with GIS Lat/Long data. They also have topology based UI with vertices and edges but no capability to bring G...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Netcool Operations Insight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should

Netcool Operations Insgight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should. The audit fails at my client Bundeswehr as only unsecre LDAP can be enabled and due to CASE TS017137811 is not supported...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

User-friendly feature needed: GUI-based preexisting setup/config clone to create new

AS-IS: each new custom setup (incl. observer job config, policy, etc.) we have to manual enter all para one by one. Desired TO-BE: ================= Target use case (NOT limit to, but same principle cross over): #1. Define > Integration (Incl. ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

ELK and Instana Deep Link in Slack is required to make SREs and Developers analyze the incident easier

Due to the difficulty of understanding Alert details in AIOps Console,it can help SREs and Developers to add ELK link and Instana link in the Alert Details in AIOps console to Slack channel as Deep Link. This can make SREs and Developers analyze t...
over 1 year ago in IBM Cloud Pak for AIOps 2 Planned for future release

We need MessageBus probe to support OAuth2 for webhook callbackUri, to provide token to network devices

MessageBus probe webhook supports Basic Authentication and no authentication. One of Samsung elements asks for OAuth2 to callbackUri, which does not supported by messageBus. We would like to have MessageBus probe to support OAuth2 and provide toke...
3 months ago in IBM Cloud Pak for AIOps 0 Under review