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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Bringing network topology onto ASM GIS map

The customer is running AIOPS 1.6.12 and ASM 1.1.21. We have the GIS map with aggregated data points on the GIS map representing vertices with GIS Lat/Long data. They also have topology based UI with vertices and edges but no capability to bring G...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Netcool Operations Insight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should

Netcool Operations Insgight on OCP comes with an OpenLDAP repo which does not allow secure LDAP communication which it should. The audit fails at my client Bundeswehr as only unsecre LDAP can be enabled and due to CASE TS017137811 is not supported...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

User-friendly feature needed: GUI-based preexisting setup/config clone to create new

AS-IS: each new custom setup (incl. observer job config, policy, etc.) we have to manual enter all para one by one. Desired TO-BE: ================= Target use case (NOT limit to, but same principle cross over): #1. Define > Integration (Incl. ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Support for Over 1000 Grouping Rules Under IBM's Scope-Based Grouping Mechanism with Telus Customization

The 1,000 grouping rules have been established by the business team based on their expertise and understanding of events within their technical domain. These rules help identify real problems, reduce noise from events, and prevent the creation of ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Support for OAuth for topology observers like Dynatrace

Since customer security doesn't allow basic authentication or direct API token bases authentications, customer is updating Dynatrace API authentication to support OAuth using centralized FedSSO token provider. this toke in expires every hour. Curr...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

We need MessageBus probe to support OAuth2 for webhook callbackUri, to provide token to network devices

MessageBus probe webhook supports Basic Authentication and no authentication. One of Samsung elements asks for OAuth2 to callbackUri, which does not supported by messageBus. We would like to have MessageBus probe to support OAuth2 and provide toke...
2 months ago in IBM Cloud Pak for AIOps 0 Under review