Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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seperate UserRoles for GUI Login and CLI/SSO

In JazzSM the smadmin Roles are used for GUI Login, using cli Commands the SSO Integration(like ASM). For security reasons, it will be usefull to seperate users - which can login to GUI - which can use cli commands - which can be used to SSO-Integ...
6 months ago in IBM Cloud Pak for AIOps 1 Needs more information

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
about 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Improved Summary/Description on LAD generated Alerts

Currently, the alerts generated by LAD are not user-friendly or easy to interpret without clicking through multiple links and navigating across different pages. As a result, it's not suitable for use in a production environment where incidents are...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
over 1 year ago in IBM Cloud Pak for AIOps 8 Planned for future release

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
almost 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

AIOPS RB Export Import creates duplicate actions when Runbooks are imported sequentially one after the other and if the same actions are part of both RB's.

Currently AIOPS has a limitation of not checking for duplicates if import of Runbooks is done one after the other containing the same actions. Assume there are five actions in RB1 and it's already exported from Preprod to Prod and then if we attem...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Perform periodic internal backups of all databases

We recently suffered some corruption of the Common Services Postgres database and found out that the pods themselves do not take any sort of backups to mitigate this situation. On a support call recently it was discovered that the Zen Database doe...
4 months ago in IBM Cloud Pak for AIOps 0 Under review

Extract information from the rules generated by the temporal training

Hello,Through the AIOps interface, we can view how a specific temporal rule was generated, including the information about the alerts that were grouped and the frequency at which they were found. However, in a scenario where, for example, tens of ...
about 1 year ago in IBM Cloud Pak for AIOps 1 Future consideration

ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
24 days ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
24 days ago in IBM Cloud Pak for AIOps 0 Under review

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