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Cloud Management and AIOps


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Showing 132

Add the User ID to logging of denied direct accesss to a restrircted page through a URL.

Using the process to open a specific page in DASH directly, including login detail in the URL:https://www.ibm.com/support/pages/how-launch-page-ibm-jazzsm-dashboard-application-services-hub-dash-without-providing-login-credentials If a user doesn'...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Display ServiceNow Incident number for AIOps incidents in Incident View

It would be beneficial to the operations team to quickly check the corresponding ServiceNow incident numbers for AIOps incidents in Incident view. It would also help identify quickly if any AIOps incidents missed ServiceNow incident creation and t...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Re-trigger SNOW ticket creation for the AIOPs incidents or events missed SNOW tickets in case of any failure

In case of any AIOPs incident or an event missed with SNOW ticket creation due to any long period of outage or any other reason, We expect AIOPs to retrigger SNOW ticket creation so that no eligible ticketing event misses SNOW ticket creation. Sam...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Support for multiple ingress controllers in a multi instance setup deployed on a single cluster

There are two instances of CP4AIOps in a single cluster using namespace segregation. But, it uses same IP for the cluster to connect into. The requirement is to see if we can have multiple ingress controllers to support this. This will allow IP le...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Provide full list of images used for each version of CP4AIOps

I am submitting this request on behalf of Bank of America. Every time IBM development delivers a new version of NOI or Cloud Pak for AIOps, BofA is required to download the images into their internal Artifactory to run security scans on those imag...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Modify the time span between alert clearance and alert deletion and trigger policy when an alert is deleted

Background In the current IBM AIOps , alerts that reach the cleared state are automatically deleted after approximately 2 minutes.While this default behavior helps optimize database performance, it lacks flexibility for environments that require l...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

New type of policies that replace the Temporal Triggers in Netcool/OMNIBus

Background During the migration of Aggregation ObjectServer triggers from Netcool/OMNIbus to IBM AIOps, a critical gap has been identified. The existing temporal triggers in OMNIbus—which execute periodically after a defined time interval to evalu...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Improved Summary/Description on LAD generated Alerts

Currently, the alerts generated by LAD are not user-friendly or easy to interpret without clicking through multiple links and navigating across different pages. As a result, it's not suitable for use in a production environment where incidents are...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

AIOPS RB Export Import creates duplicate actions when Runbooks are imported sequentially one after the other and if the same actions are part of both RB's.

Currently AIOPS has a limitation of not checking for duplicates if import of Runbooks is done one after the other containing the same actions. Assume there are five actions in RB1 and it's already exported from Preprod to Prod and then if we attem...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Enhance the Incident Viewer to display the Ticket Information (TicketNumber, TicketStatus) by allowing option to select itsm metadata fields of insights during creation of Incident View

Currently, the Incident View creation is limited to select fields such as title, alertId, owner,team etc. There is no option available to select the insight attributes columns especially for selecting ITSM metadata (Ticket info) To know about the ...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review