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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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ELK and Instana Deep Link in Slack is required to make SREs and Developers analyze the incident easier

Due to the difficulty of understanding Alert details in AIOps Console,it can help SREs and Developers to add ELK link and Instana link in the Alert Details in AIOps console to Slack channel as Deep Link. This can make SREs and Developers analyze t...
over 1 year ago in IBM Cloud Pak for AIOps 2 Planned for future release

Promotion to Incident only group of alerts

Incidents are created to categorize the alert and allow notification to the associated ITSM to open a trouble ticket. The Alert Group correlates a series of alerts based on correlation policies. In my view, only alert groups should be promoted to ...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

The "More Information" Link should be available to show justification of the temporal/seasonal/scope-based when RBAC profiles are enabled

Users should be able to view justifications regardless of whether they have a RBAC profile or not. We monitor multiple applications and each application team has their own profile. seeing an alert is seasonal, for example, without the ability to v...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Resource alerts in Topology

When looking at a resource in topology, we have a tab showing the resource's alerts. Unfortunately, we can only see a summary, severity and the last change. Seeing full details on the alarm, we have to switch to the Alerts Viewer. It would help a ...
3 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Import multiple XML files to topology module in AIOps via file observer

We seek to import multiple XML files in Topology module rather than JSON files.The file observer can ingest JSON format as provided in this documentation (https://www.ibm.com/docs/en/cloud-paks/cloud-pak-aiops/4.8.0?topic=jobs-file-observer). Howe...
about 2 months ago in IBM Cloud Pak for AIOps 1 Not under consideration

Supported observer for ingesting Forward Networks topology

We have several customers asking for the ability to leverage Forward Networks topology data in Cloud Pak for AIOps. Forward Networks is their main source of truth used for network discovery and network management, and we should be able to incorpor...
4 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Enable Dash Login page customizations

Multiple customers using the option to customize their DASH Login page with their own company logo. This option is currently not available for a full cloud installation of Netcool Operations Insight. It is only available for hybrid installations. ...
over 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Story(Incident) in UI should be able to suggest recommendation based on selected Alerts by Generative AI(WatsonX)

The Key use case of IBM Cloud Pak for Watson AIOps, “AI Manager” is Proactive Incident Detect & Diagnose by leveraging AI(ML) technology. Story(Incident) in UI at current version, 3.7.x of AI Manager suggests top 3 Alerts which are related to ...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Customizing password management policies

Why is it useful?Customers can customize their users passwords management and administration to comply with industry regulatory requirements. Who would benefit from it?Customers in industries that are regularly audited by regulatory entities. How ...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

User-friendly way of managing SNMP MIBs and traps for alerting/eventing

Currently, in order to manage SNMP MIBs and traps for alerting, you must create a rules file that will map the OIDs and Varbinds of the trap, as defined in the vendor's MIB, to the event schema. We do offer some tooling that will take a vendor MIB...
almost 2 years ago in IBM Cloud Pak for AIOps 1 Future consideration