Cloud Management and AIOps


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Topology REST API for the Service Now

We need to expose the Topology REST API for the Service Now team to consume. However, the authentication of the API is limited to HTTP Basic, and current the only available username/password pair is from a K8s secret. As confirm by this support ti...
5 months ago in AIOps Integrations 0 Under review

Add Paint Brush Icon to "Customer Status" Field in Target process

I would like to propose adding a paint brush icon to the Customer Status field in Apptio Targetprocess. This visual enhancement would help users quickly identify and differentiate the status of a customer at a glance, improving usability and visua...
29 days ago in Targetprocess / Other 2 Under review

Request for 32-bit Support in mqtracingexit for ITCAM MQ Agent Compatibility

https://www.ibm.com/docs/en/instana-observability/current?topic=mq-tracing#downloading-ibm-mq-tracing-user-exit-for-on-premises-ibm-mq We are currently facing an issue with the IBM MQ Tracing Exit (mqtracingexit) on one of our Linux environments t...
2 months ago in Instana / MQ 0 Under review

Regarding the Usage Rate of the Oracle DB Temporary Tablespace (TEMP01)

We have received your response that the following SQL is being executed when retrieving information from the CDB. However, as a result, the usage rate of the temporary tablespace has increased. SELECT * FROM ( SELECT max(ss.inst_id) inst_id, ss.sq...
about 1 month ago in Instana / Agent 0 Under review

Integrate the BMC Remedy Gateway with a Load Balancer

There is a requirement to integrate the BMC Remedy Gateway with a load balancer such as GTM, however this solution has not been tested or certified and is not working in the customer's environment. Please look into including this functionality in ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Perform periodic internal backups of all databases

We recently suffered some corruption of the Common Services Postgres database and found out that the pods themselves do not take any sort of backups to mitigate this situation. On a support call recently it was discovered that the Zen Database doe...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Enable User Impersonation Feature in TargetProcess

Current Limitation: TargetProcess does not currently offer a way for administrators to impersonate or assume the view of another user. This limits the ability to effectively troubleshoot user-specific issues or validate permission-based configurat...
2 months ago in Targetprocess / Other 0 Under review

Add an API endpoint that returns CLOUDABILITY_API_KEY for a given cluster ID

We use Cloudability to monitor our kubernetes clusters, however the deployment manifests returned by calling this API endpoint - https://api.cloudability.com/v3/containers/provisioning/ {cluster_id} /config (where {cluster_id} is the ID of a kuber...
about 1 month ago in Cloudability / Container Reporting 0 Under review

Gateway for Message_Bus v2 should include Transformer (and be fully compatible to nco_g_xml)

The new release of the Message Bus Gateway (v2) is announced as being more reliable and having better performance than the existing nco_g_xml. However, it turns out to not contain all the functionality. Our customer (main German Telco company) is ...
about 2 months ago in AIOps Integrations 0 Under review

Obtain metrics for paging errors BD/NBD and PERM - TEMP addresses on the IBM i system

Clients have frequently inquired about the ability of Instana to provide additional metrics for IBM i environments. As we know, the current monitoring capabilities include key metrics related to jobs, subsystems, CPU and ASP capacity, history logs...
4 months ago in Instana / Sensor 0 Under review

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