Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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    Outbound Splunk Logging Connection

    We use Splunk for a historic view of all of our incidents/ events. CloudPak/ Netcool expected behavior is for events to clear, so we use Splunk to get the historical view for analysis purposes. We would like an in-built integration to use to outpu...
    6 months ago in IBM Cloud Pak for AIOps 0 Under review

    Cloud pak for AIOps API support to update alert activity

    Hi Team, We want to update the alert activity comments using API. The customer is looking for similar functionality like Netcool journal to update using API
    9 months ago in IBM Cloud Pak for AIOps 0 Under review

    More granular authorisation to execute impact policies via the REST API

    As of Impact 7.1 Fix Pack 23, Impact policies can be triggered using the REST API. This is great and we have some use case where our Netcool users could benefit from this feature. Unfortunately, a user must have the impactAdminUser role to access ...
    12 months ago in IBM Cloud Pak for AIOps 0 Under review

    ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

    In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
    3 months ago in IBM Cloud Pak for AIOps 0 Under review

    Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

    In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
    3 months ago in IBM Cloud Pak for AIOps 0 Under review

    RBA plug-in doesn't have feature to detect white-spaces and handle appropriately in the json data provided as input to the RBA Action. When the Json is very large, the jq -r based extraction fails to detect whitespaces in json

    One of the Action in Runbook which gets the Incident Json as an input parameter was failing with string length parsing issue while we were doing below to extract the sys_id from Incident JSON. echo $Commandout_2 | jq | grep -i http| grep -i sys_id...
    3 months ago in IBM Cloud Pak for AIOps 1 Under review

    Integrate Impact GUI Policy with Vscode

    We want to integrate IBM Impact GUI policies into a CI/CD pipeline using Visual Studio Code (VS Code). The goal is to streamline the way policies are developed, tested, versioned, and deployed, instead of relying on manual updates through the Impa...
    3 months ago in IBM Cloud Pak for AIOps 0 Under review

    Enhance Alert API to support filtering based on alert attributes rather than being limited to only AlertID

    Currently, the Alert API allows filtering only by AlertId. This creates inefficiency when building custom automations, since retrieving alerts based on specific fields (e.g., incidentid, alert fields like technology,sitename etc.) requires multipl...
    3 months ago in IBM Cloud Pak for AIOps 0 Under review

    Would like an API call to write to the alert details timeline

    currently only users can add to the timeline via the UI. We would like to provide additional information from our impact automations and present it in this area. Please provide an API to do this.
    4 months ago in IBM Cloud Pak for AIOps 0 Under review

    Supergroup parent should Inherit of Journals from merger groups' parent event

    Currently, when a supergroup is created, it doesn't have journal from the merged group's parent events. Lots of customers populate custom fields of parent events based on probable cause or first event in the groups. In absence of complete informat...
    about 1 year ago in IBM Cloud Pak for AIOps 0 Under review

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