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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Customisable legend in AIOps Topology Viewer

Looking at the screenshot attached, we are using some custom background and border colors. Within the topology view, there is a legend, which explains to the users, what the icons and colors in a topology visualisation mean. Having a customisable ...
about 2 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
about 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
over 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

AIOps Topology template to filter on elements' alert status

When creating dynamic templates, we sometimes run into issue that the resulting resource groups are quite huge (1000+ elements). From an operator's perspective, the focus is usually on resources having issues (alerts). We'd therefore like to have ...
about 2 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Resource alerts in Topology

When looking at a resource in topology, we have a tab showing the resource's alerts. Unfortunately, we can only see a summary, severity and the last change. Seeing full details on the alarm, we have to switch to the Alerts Viewer. It would help a ...
about 1 month ago in IBM Cloud Pak for AIOps 1 Future consideration

IBM JDBC Gateway for Netcool should support PostgreSQL OR MongoDB?

PostgreSQL is Opensource and widely used DB. Similarly, MongoDB as well is getting wider recognition. Support of these DBs is already there in IMPACT but missing for IBM JDBC Gateway. So, IBM JDBC Gateway for Netcool should support PostgreSQL OR M...
10 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Add support for recent versions of CA Spectrum (22.x) for the Netcool nco-p-ca-spectrum-corba probe

We (DOD / Defense Information Systems Agency) need to forward alerts from Spectrum CA to Netcool. The Spectrum version we are running is 22.2.8.0.13. Documentation for the Spectrum probe only indicates that it is supported through version 10.0.
over 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

Support Webex Teams for AIOPS ChatOps

ChatOps would introduce a new way to collaborate that is one of the most important modernizations expected for this customer Operation
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Bringing network topology onto ASM GIS map

The customer is running AIOPS 1.6.12 and ASM 1.1.21. We have the GIS map with aggregated data points on the GIS map representing vertices with GIS Lat/Long data. They also have topology based UI with vertices and edges but no capability to bring G...
4 months ago in IBM Cloud Pak for AIOps 0 Future consideration

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration