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Status Needs more information
Workspace Instana
Categories Alert
Created by Guest
Created on Dec 13, 2024

RELATED IDEAS

When multiple alerts are sent to a given alert channel, send a single message instead of 1 message per alert

See this idea on ideas.ibm.com

Some users have more than 50 applications. When a core application is down, all connected applications generate an alert. Then the user receive a lot of emails or teams messages, which makes it difficult to handle. We would like to add the possibility (as a parameter in the alert channel configuration) to delay the message so that every alert sent in a configurable time window are simultaneously sent as one single message / email.

Idea priority Medium
  • Guest
    Reply
    |     Feb 17, 2025

    Hi, Thanks for your patience. We would be available for a call to discuss this, please contact me by email with time slots where you will be available.

  • Admin
    Paul Watkins
    Reply
    |     Jan 27, 2025

    Hi Céline,

    I am one of the Product Management Team for IBM Instana. I would like the opportunity to discuss this with you further. I believe that using Incidents in Instana may provide you with this sort of capability; however, based on the description I need to dig a little deeper.

    Please could you indicate to me whether you would be willing to attend a call to discuss this further?

    Regards,

    Paul Watkins (paul.watkins@uk.ibm.com)

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