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Workspace Instana
Categories Common
Created by Guest
Created on Dec 19, 2024

Bug reports are not publicly available and it is not possible to determine if the trouble that is occurring is known.

Bug reports are not publicly available and it is not possible to determine if the trouble that is occurring is known.

Some fixed bugs are listed in the release notes and github update comments, but unfixed and in-progress bugs are only shared with the Instana development department.
Please make public about unfixed and bugs-in-progress reports.

Idea priority Low
  • Admin
    Maria Elena Taglieri
    Reply
    |
    Jan 22, 2025

    Known Issues will exist in CSP and as information in the MySupport portal for customers to subscribe to.

    Once the defects are fixed the corresponding information should be getting added to the release notes as part of the release documentation updates.

    The plan is for Known Issues to be fully adopted by Engineering in Feb 2025 once Enablement training is complete.

  • Admin
    Maria Elena Taglieri
    Reply
    |
    Jan 22, 2025

    Assuming what asked here is not CVE details but simply known defects, Support team is already working with Engineering team to introduce Known Issues via CSP for tracking defects/bugs that will affect multiple customers. It would not be possible to list every single defect, but we can provide a way to track those that have the most impact for customers. As part of the pilot project being run, here is an example of a Known Issue in the public domain. The customer can subscribe to the issue whilst it is open and automatically get informed once a workaround or fix is released

    See: https://www.ibm.com/mysupport/s/defect/aCIKe000000bpmZ/dt420435?language=en_US

  • Admin
    Maria Elena Taglieri
    Reply
    |
    Jan 17, 2025

    Sharing bugs info is in line with IBM policy on managing security vulnerabilities, which is done through PSIRT tool.

    Instana is just adhering to that policy by not revealing info on CVEs prior to them being remediated.