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Status Needs more information
Workspace Instana
Categories ACE/IIB
Created by Guest
Created on Jun 6, 2025

RELATED IDEAS

Enable Opentelemetry for SAP and SOAP Nodes

See this idea on ideas.ibm.com

This feature allows the collection of OpenTelemetry-compatible tracing data for SOAP and SAP nodes within IBM App Connect Enterprise (ACE). By enabling OpenTelemetry, developers and operations teams can gain deep observability into message flows involving SOAP and SAP interactions.

When enabled, the SOAP and SAP nodes automatically emit trace data that includes key metadata such as operation names, endpoints, processing times, and error states. This trace data integrates with OpenTelemetry-compatible backends to visualize end-to-end flow execution and diagnose performance bottlenecks or integration issues more efficiently.

Benefits:

Improved observability for SAP and SOAP-based integrations

Enhanced debugging and performance tuning

Better visibility into distributed transactions across microservices and legacy systems

Configuration typically involves:

Setting OpenTelemetry exporter properties in the integration server configuration

Ensuring the SOAP and SAP nodes are configured to participate in tracing

Optionally tagging flows or nodes for granular trace control

This capability enhances the enterprise monitoring and troubleshooting experience by extending ACE’s observability to include core integration patterns involving SOAP web services and SAP applications.

Idea priority Low
  • Admin
    Paras Kampasi
    Jul 1, 2025

    Hi Avarshan,

    Thanks for reaching out.
    Instana supports ingestion for OTel data. Can your setups emit telemetry using OTel SDK/Zero-code agents as this can be consumed by the Instana backend.
    Please see https://www.ibm.com/docs/en/instana-observability/1.0.299?topic=opentelemetry-sending-data-instana

    Kind regards,
    Paras Kampasi

    Reply

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